McCulloh Consulting · 3 weeks ago
Salesforce Business Systems Analyst\- Remote
United States
Full-time
Remote
Mid, Senior Level
4+ years expMcCulloh Consulting is a healthcare technology company seeking a Salesforce Business Systems Analyst. In this remote role, you will lead Salesforce initiatives, coordinate with IT resources, and guide teams through system implementations and optimizations.
Human Resources
Responsibilities
Lead complex, cross-departmental requirements discovery, analysis, and documentation for enterprise initiatives
Serve as a Salesforce subject-matter expert across architecture, data models, workflows, roles/profiles, and integrations
Coordinate and align work across multiple internal and external IT resources, including vendors, partners, architects, developers, integration teams, and project/program management
Validate requirements against organizational goals, roadmaps, and feasibility through implementing SMART criteria
Mentor teams and individuals on:
Analyzing current vs. proposed processes and documenting deltas
Collecting, organizing, and documenting user feedback
Creating well-formed user stories in Azure DevOps
Building best practices for process workflows, mapping documents, batch job documentation, change requests, and acceptance criteria
Provide project management support: timeline adjustments, stakeholder alignment, risk/issue tracking, and delivery coordination
Troubleshoot complex reports/extracts and support documentation needs (e.g., SQL queries, use cases, mockups, SharePoint pages)
Collaborate closely with Quality Assurance Engineers and lead when needed on:
Test plans, test scripts, test data, and communication plans
Bug triage, report outs, and release readiness
Operate as a key member of an agile team—organizing and mentoring teams on agreements, standards, and sprint execution
Proactively advocate for continuous improvement in velocity and quality each sprint
Participate in on-call and after-hours support as needed
Qualification
Required
Associate's Degree or a combination of equivalent education and relevant work experience
3+ years of experience as a Business Systems Analyst on an agile delivery team
Expertise in SQL and Microsoft SQL Server
Strong background in healthcare regulations such as HIPAA, HITECH, and CMS guidelines
Ability to assess existing processes and identifying improvement opportunities
Demonstrated ability to translate business needs into technical requirements
Demonstrated Salesforce experience across architecture, data models, workflows, and integrations
Demonstrated experience with systems integrating with Salesforce (e.g., EHRs, billing platforms, third-party applications)
Demonstrated experience creating and managing Salesforce user roles and profiles
Demonstrated experience taking leadership in addressing system-related issues
Demonstrated experience using LEAN techniques to analyze requirements and identify automation opportunities
Preferred
Facets experience
IIBA certification
Company
McCulloh Consulting
Empowering organizations to transform HR and Talent Acquisition with strategic solutions.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase