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Opportunity Village · 2 weeks ago

Development Database Manager

OAKEY CAMPUS OF OPPORTUNITY VILLAGE - LAS VEGAS, NV 89146

Full-time

Onsite

Entry, Mid Level

2+ years exp

Opportunity Village is a nonprofit organization that supports individuals with intellectual disabilities. The Development Database Manager ensures the administration and accuracy of the Resource Development database, manages donor information, and provides data analysis to enhance donor engagement and fundraising efforts.

ArtEmploymentTrainingVocational Education

Responsibilities

Report suspected Abuse, Neglect, Exploitation, Isolation, and Abandonment (ANEIA) immediately as mandated by state law

Oversee the quality, integrity, and accuracy of all donor information and gifts entered into the database (currently Donor Perfect) in consultation with the VP of Philanthropy and the director of Development

Play a lead role in the strategic management and day-to-day operations of the donor and prospect database; serve as the department point person on queries, reports, actions, list management for mailings and significant events, and data importing and exporting

Design, test, deploy, run, and analyze reports for the Development team, Board of Directors, and other departments as needed

Strengthens donor relationships by ensuring accurate and timely processing, recording, and receipting of all gifts, consistently meeting a 48-hour turnaround standard

Provides support to database end-users through the maintenance of data entry standards and procedures, and conducts training as required to promote consistent, efficient, and compliant system utilization

Serves as a liaison with the OV Business Office, ensuring timely reconciliation of deposits, ACH (Automated Clearing House transfer) transfers, and online payment systems

Provides support throughout the budgeting process and facilitates regular financial review meetings to ensure consistent tracking and explanation of monthly variances

Prepare and issue invoices for the Resource Development and Events teams, ensuring accuracy and timely delivery

Assist with the efficiency of special events, projects, and mailings

Serve as the department's data expert, providing guidance and regularly communicating IT-related information to the team

Work in coordination with team members to meet established deadlines for mailing lists and donor recognition initiatives, ensuring timely and accurate execution

Utilize fundraising best practices in establishing or revising data fields and standards, safeguarding the reliability and integrity of all reports produced

Manage the database in support of the goal of donor growth

Manage the archiving and organization of Resource Development documentation, ensuring proper record-keeping, data integrity, and compliance with institutional standards

May be assigned other duties as needed

Qualification

Data analyticsDonorPerfectNonprofit fundraisingMicrosoft OfficeCritical thinkingCustomer serviceEffective communicationInterpersonal skillsOrganizational skillsCollaboration skills

Required

Ability to communicate effectively with individuals, team members, and supervisors (verbal and written)

Must possess social discernment to assess and understand others' reactions and behaviors

Strong critical-thinking skills

Ability to define problems and draw valid conclusions

Have high energy and an enthusiastic outlook

Self-directed, with strong ability to work independently, and to set and adhere to deadlines

Ability to set priorities, follow through to completion of tasks, work well under pressure, and maintain a high level of confidentiality

Excellent interpersonal and customer service skills

Ability to resolve multiple complex issues simultaneously while remaining calm in stressful situations

Ability to accept and apply performance-based feedback

Must encompass professional demeanor

Demonstrated proficiency with data and financial information, strong ability to create reports and spreadsheets using databases

Strong organizational skills with attention to detail and accuracy

Experience managing system upgrades, data organization, and transition

Knowledge of nonprofit fundraising best practices, including donor relations, gift processing, and resource development strategies

Ability to interpret instructions, gain knowledge, and have initiative

Ability to respond to common inquiries or complaints from customers, regulatory agencies, or vendors of the business community

Ability to effectively present information to top management

Willingness to keep up-to-date technically and learn new technologies

Exceptional accuracy and attention to detail

Effective collaboration skills

High level of positive and calm customer service orientation

Bachelor's degree in Business, Computer Information Systems, or a related field

A minimum of two (2) years' experience with data analytics or data development

A minimum of two (2) years' experience in a donor-centric role in a nonprofit setting

Proficient in Windows-based programs, including Microsoft Office (Word, Excel, Outlook, and PowerPoint)

Experience with nonprofit fundraising database software (CRM systems), preferably DonorPerfect, to manage donor records, track contributions, and support resource development activities