Brown University · 1 month ago
Sched Secretary Otpt DI Svcs
Brown University Health is seeking a Scheduling Secretary for Outpatient Imaging Services at Rhode Island Hospital. The role involves receiving requests for imaging services, scheduling appointments, and maintaining electronic patient records to ensure a smooth patient experience.
EducationHigher EducationUniversities
Responsibilities
Receives requests from physician offices, patient and others for diagnostic imaging services
Accesses on-line scheduling system for appropriate modality, determines availability to meet needs and schedules appointment
Using approved electronic or manual format, prepares and sends appointment confirmation and other related questionnaires or documents that may need to be completed and submitted at time of appointment
Obtains information necessary to establish or update electronic patient record, including demographic details, insurance verification, referring physician, etc
Obtains physician order, verifies completeness and accuracy, scans document for inclusion in the patient record
Obtains missing patient data, such as treatment, lab and/or other imaging results, from sources both within and outside the hospital to ensure completeness of electronic patient record prior to patient appointment
Coordinates records preparation and document compilation of other materials or imaging records from prior visits with hospital-based imaging business support staff
Advises appropriate personnel on availability and status of electronic record
As necessary, contacts insurance representatives to confirm coverage or to obtain pre-authorization for services where required
Ensures record is updated accordingly
Provides information to physician’s office or patient regarding registration process, exam preparation, questionnaire completion instructions, directions to hospital and the like
May receive requests for copies of image files; may prepare copies of documents available in electronic record or refer request to hospital-based imaging services file room staff for completion
Qualification
Required
High school level of knowledge, including familiarity with personal computers
Three to six months related experience, demonstrating effective interpersonal and customer service skills
Familiarity with computer systems to access and enter data and effective organizational skills
Experience with medical terminology and in a medical setting preferably in Diagnostic Imaging
Additional one to three months on-the-job experience to become familiar with department policies and procedures, scheduling processes, electronic records compilation and maintenance
Company
Brown University
Brown University is an Ivy League research university that provides undergraduate and graduate programs. It is a sub-organization of Brown University Health.
H1B Sponsorship
Brown University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (105)
2024 (84)
2023 (100)
2022 (73)
2021 (56)
2020 (40)
Funding
Current Stage
Late StageTotal Funding
$860.76MKey Investors
RI Life Science HubNASADepartment of Energy & Environment
2025-07-28Debt Financing· $500M
2025-04-11Debt Financing· $300M
2024-08-08Grant· $0.01M
Recent News
2025-12-30
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