Baseline Fitness ยท 3 weeks ago
Customer Service-Front Desk Team Member
Edina, MN
Part-time
Onsite
New Grad, Entry LevelPlanet Fitness - PF Baseline Fitness is a leader in the fitness industry, seeking a Customer Service-Front Desk Team Member passionate about fitness and dedicated to exceptional service. The role involves managing front desk operations, assisting members, and promoting a positive environment.
FitnessWellness
Responsibilities
Greet and welcome members and guests with a friendly and positive attitude
Manage front desk operations, including checking in members and processing memberships
Provide information about gym facilities, services, and promotions to enhance member experience
Maintain cleanliness and organization of the front desk area and lobby
Assist with member inquiries and resolve any issues promptly and professionally
Promote a positive and welcoming environment to encourage member retention
Handle cash and transactions accurately while adhering to company policies
Support team initiatives and contribute to a collaborative workplace culture
Qualification
Required
High school diploma or equivalent; prior customer service experience preferred
Strong communication skills and a friendly demeanor
Ability to multitask and work in a fast-paced environment
Basic computer skills and familiarity with membership management systems
Passion for fitness and a commitment to promoting a healthy lifestyle
Availability to work flexible hours, including evenings and weekends
Team player with a positive attitude and a strong work ethic
Proficient in problem-solving and conflict resolution
Benefits
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Paid time off
Company
Baseline Fitness
Baseline Fitness is fitness company that provides training and advice for a healthy lifystyle.
Founded in 2009
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2024-02-22Acquired
Recent News
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