Apply on Employer Site

Precision Drilling · 3 weeks ago

IT Service Desk Intern

Houston, TX

Internship

Onsite

Intern

Start in 2026 Spring

Precision Drilling is launching their 2026 Internship Program, offering a valuable opportunity for current post-secondary students to gain practical experience in a dynamic IT environment. The IT Service Desk Intern will work closely with the Service Desk team to develop technical skills, enhance problem-solving abilities, and contribute to the overall efficiency of IT support operations.

EnergyMachinery ManufacturingOil and Gas

H1B Sponsor Likely

Responsibilities

Provide support and assistance for incoming calls, emails, and walk-by requests

Learn to identify and prioritize user issues

Assist in the imaging and configuration of client-facing computers

Learn the process of setting up and deploying software

Learn procedures for safeguarding and managing user information

Learn the process of wiping and preparing hardware for recycling

Follow guidelines for environmentally responsible hardware disposal

Participate in inventory tracking and updating processes

Learn to maintain accurate records of hardware and software assets

Gain experience in creating, updating, and closing tickets for tracking purposes

Work alongside team members to understand the ticketing system

Qualification

Technical SkillsCustomer ServiceTicketing SystemsHardware ManagementProblem-solvingProfessional DevelopmentCommunication SkillsTeam Collaboration

Required

Currently enrolled in a university or college and pursuing a degree in Information Technology, Computer Science, or a related field

Applicants must be available for a non-negotiable start date of Monday May 18, 2026

Applicants must be 18 years or older

Applicants must have housing accommodations or transportation in the Houston area as Precision does not provide internship housing

By May 4, 2026, applicants must have completed at least their first year of study in a post-secondary program/Technical Institute

Must be able to lift a minimum of 30 lbs

Good written and verbal communication skills

Basic understanding of computer hardware and software

Strong customer service skills by being able to respond to customers over the phone and by email or instant message

Demonstrated ability to analyze and troubleshoot technical issues

Ability to work effectively within a team environment

Benefits

A work environment where you can expect to enjoy a work-life balance that promotes personal health and well-being

Personal development to grow your career with us based on your strengths and interests

Networking and employee engagement events

Career development seminars

Precision offers afternoons off before a long weekend

Company

Precision Drilling

Precision is a leading provider of safe and High Performance, High-Value services to the oil and gas industry.

Founded in 1951

Calgary, Alberta, CAN

5001-10000 employees

http://www.precisiondrilling.com/

H1B Sponsorship

Precision Drilling has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (2)

2020 (1)