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The Venetian Resort Las Vegas · 3 weeks ago

HOST - POKER

Las Vegas, NV

Full-time

Onsite

Entry Level

1+ years exp

The Venetian Resort Las Vegas is a premier destination offering luxury and entertainment. They are seeking a Host for their Poker Room who will be responsible for marketing and promoting the poker room while serving as a liaison between patrons and management.

Responsibilities

Market and promote The Venetian Poker Room

Act as a liaison between patrons and management

Answer guest’s questions on social media in regard to suite rates, current tournaments, upcoming tournaments, cash game promotions, and any other matters related to the poker room

Live report final tables of DeepStack Poker Series on social media sites

Control all aspects of social media including posting, interviewing, and/or recording video messages (not scripted) for poker

Offer unmatched service to all guests, in accordance with The Venetian Resort and departmental standards

Be knowledgeable about all aspects of The Venetian Resort Hotel Casino services, features, attractions, promotions, and special events to be able to respond accurately to guest inquiries

Post daily live updates (not scripted) on social media to The Venetian Poker Room

Drive recognition of in-room promotions and events to our guests through social media

Bring player concerns and challenges to management’s attention

Safety is an essential function of this job

Consistent and regular attendance is an essential function of this job

Performs other related duties as assigned

Qualification

Social media managementCustomer serviceCasino experienceCommunication skillsBasic math skillsTyping skillsAlcohol Awareness CardNevada Gaming Control Board registrationInterpersonal skills

Required

21 years of age

Proof of authorization/eligibility to work in the United States

High school Diploma or equivalent

Must be able to obtain and maintain an Alcohol Awareness Card, Nevada Gaming Control Board registration and any other certification or license, as required by law or policy

Must be able to perform basic math and typing skills

Must possess basic computer and smart phone skills

Must possess working knowledge of major social media sites

Must be able to address stressful situations with our guests with dignity and the utmost tact and politeness

Must be able to touch and handle supplies in a safe and non-hazardous manner, maintaining proper hygiene, cleanliness, and disposal methods

Ability to communicate clearly and effectively in English, both in spoken and written form

Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience

Must be able to work varied shifts, including nights, weekends and holidays

Ability to lift or carry a minimum of 20 pounds, unassisted, in the performance of specific tasks assigned

Physically access all areas of the property and drive areas with or without a reasonable accommodation

Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts

Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts

Ability for prolonged periods of time to walk, stand, stretch, bend and kneel

Work in a fast-paced and busy environment

Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke