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Worldwide Flight Services (WFS) · 3 weeks ago

Regional Training Manager

Dallas, TX

Full-time

Onsite

Entry, Mid Level

2+ years exp

Worldwide Flight Services (WFS) is a global leader in ground handling with over 22,200 professionals. The Regional Training Manager is responsible for managing and developing compliance, procedural, and operational training for airline passenger, cargo, and ground handling processes within a specific region.

Air Transportation

Responsibilities

Coordinate with field general managers/station managers and station trainers to ensure personnel receive both initial and recurrent training specific to their job functions

Evaluate training compliance in assigned stations to verify all records are complete and current and that daily operations fully meet government and WFS Standards

Provide Train – The -Trainer certifications and assist local management personnel and designated station instructors on new procedures, government regulatory bulletins and training deficiencies

Assist with the development, revisions and designing of training courses and programs

Verify all mandated training has been completed by stations in assigned region

Perform independent station/process audits with focus on training, safety, security, and quality policies & procedures as needed

Document and submit reports for assigned region of responsibility to company Directors of Training and Quality Assurance and the Vice President of Training and Quality Assurance

Assist, and coach stations to complete required daily and weekly inspections as mandated by the company and department

Verify stations in assigned region complete all reports as required by any government agency or official airport authority

Attend meetings with other managers to assist and inform of all training, safety or security related issues being discussed

Compile data to submit to Directors of Training and Quality Assurance to assist in proposals for improvements to processes and procedures

Assist on special projects and events as needed or perform other duties as required

Meet with customer/airline representatives when/directed as needed for training or audit related issues

Qualification

Training developmentCompliance knowledgeLeadership abilitiesSafety regulationsMS Office proficiencyCommunication skills

Required

High School Diploma and two years or equivalent experience in airline ground handling/cargo safety, security, or training

Demonstrated knowledge and ability to work effectively with individuals and groups with a variety of management levels, identities, cultures, backgrounds, and ideologies in a global environment

Knowledgeable in all appropriate domestic and international guidance and regulations (e.g., TSA, FAA, IATA, OSHA, CBP, pertaining to transportation operations and Worldwide Flight Services

Knowledgeable in Federal Air Regulations pertaining to Worldwide Flight Services' Passenger, Cargo and Ground Handling operations

Excellent leadership and organizational abilities

Preferred

Strong oral and written communication skills, excellent presentation and interpersonal skills

Ability to read, write, fluently speak and understand the English language

Ability to use a computer and applicable MS office software

Ability to work with little or no supervision and alone or as part of a dynamic team

Must be able to perform the following functions in variable weather and environmental conditions: Push, pull, bend, stoop, twist, turn, reach, crawl, or grip as necessary to demonstrate job functions and operate required equipment

Work in restricted spaces as necessary to demonstrate job functions

Work in a high noise level environment

Tolerate dust, jet fumes, and toxic chemicals