William Newton Hospital · 3 weeks ago
Registration/PBX - Front Desk
Winfield, KS
Full-time
Onsite
New Grad, Entry LevelWilliam Newton Hospital is focused on providing efficient patient registration services. The role involves arranging patient information collection, managing calls, and ensuring a smooth admission process while maintaining confidentiality and customer service standards.
Health CareHospitalMedical
Responsibilities
Responsible to pre-register patients for scheduled admissions and out-patient procedures
Responsible to interview patients or their representative, to obtain personal information or verify information already on file, including emergency numbers and insurance information, including Medicare Secondary Payer and accident information as applicable
Responsible to obtain signatures on Conditions of Admission and affix patient identification bracelet
Responsible to ensure that patients’ valuables are secured in the safe upon receipt of valuables envelope from nursing service
Communicates appropriately and clearly to Supervisor, Nursing Service, co-workers, physicians and ancillary departments
Responsible, when payment is received after Business Office closes, to collect such payments, provide receipt and forward to the Business Office personnel
Refers patient to Collections Manager when financial arrangements need to be made
Demonstrates an ability to be flexible, organized and function well under stressful situations
Treats patients and their families with respect and dignity; ensures confidentiality of patients’ protected information
Interacts professionally with patient/family and provide explanations and verbal reassurance as necessary, demonstrating customer service skills
Maintains a good working relationship both within the department and with other departments
Ensures documentation meets current standards and policies
Answers telephone in a polite manner and communicates information to the appropriate personnel/family
Manages and operates equipment safely and correctly
Operates switchboard to route incoming calls and to place outgoing calls
Provides directory information to internal and external inquirers
Maintains a daily list of all facility staff on-call, including home phone numbers and cellular numbers readily available, whichever is applicable
Knowledge of emergency procedures and location of Safety/Disaster Manual
Performs other duties as assigned
Qualification
Required
High School graduate or equivalent
Adheres to dress code, appearance is neat and clean
Completes annual educational requirements
Maintains regulatory requirements, including all state, federal and CMS regulations
Reports to work on time and as scheduled, completes work within designated time
Wears identification while on duty, uses computerized time system correctly
Attends in-services and educational opportunities
Attends staff meetings and reads all memos. Utilizes Procedure Manual. Complies with William Newton Hospital policies. Familiar with Employee Handbook
Maintains and ensures patient confidentiality at all times
Works at maintaining a good rapport and a cooperative working relationship with physicians, departments and staff
Represents the organization in a positive and professional manner
Attends committee, CQI and management meetings, as appropriate
Ensure compliance with policies and procedures regarding department operations, fire, safety and infection control
Complies with all organizational policies regarding ethical business practices
Communicates the mission, vision and core values of the hospital
Company
William Newton Hospital
William Newton Hospital is a not-for-profit community general hospital dedicated to providing safe and quality patient care.
Founded in 1927
201-500 employees
H1B Sponsorship
William Newton Hospital has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
2022 (3)
2021 (2)
2020 (4)
Funding
Current Stage
Growth StageLeadership Team
Kara Goff
Chief Financial Officer
Brandy Cuevas, MHA, RN
Chief Operating Officer
Company data provided by crunchbase