Front Desk Customer Service jobs in United States
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Baseline Fitness ยท 3 weeks ago

Front Desk Customer Service

Baseline Fitness is part of Planet Fitness, dedicated to providing a welcoming gym environment. The Front Desk Customer Service representative will greet members, handle inquiries, and promote a positive gym culture.

FitnessWellness

Responsibilities

Greet and assist members and guests with a friendly and welcoming demeanor
Handle membership inquiries, sign-ups, and cancellations efficiently
Maintain cleanliness and organization of the front desk area
Manage phone calls and respond to emails in a timely manner
Provide information about gym services, classes, and promotions
Assist with administrative tasks and maintain accurate records
Promote a positive gym culture and encourage member engagement
Ensure compliance with all safety and health guidelines

Qualification

Customer service experienceComputer proficiencyCommunication skillsOrganizational abilitiesTeam player

Required

High school diploma or equivalent; prior customer service experience preferred
Excellent communication and interpersonal skills
Strong organizational abilities and attention to detail
Proficient with computers and basic office software
Ability to work flexible hours, including evenings and weekends
Passion for fitness and promoting a healthy lifestyle
Ability to handle member concerns with professionalism and care
Team player with a positive attitude and strong work ethic

Company

Baseline Fitness

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Baseline Fitness is fitness company that provides training and advice for a healthy lifystyle.

Funding

Current Stage
Late Stage
Total Funding
unknown
2024-02-22Acquired
Company data provided by crunchbase