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Flagstar Bank · 2 weeks ago

Application Systems Analyst

Jackson, MI

Full-time

Onsite

Entry, Mid Level

2+ years exp

Flagstar Bank is a financial institution that provides various banking services. The Application Systems Analyst will support the core banking system and its interfacing applications, collaborating with different business units and providing technical support, while ensuring compliance with regulatory standards.

BankingFinanceFinancial Services

Responsibilities

Provides software support through upgrading, patching, trouble shooting, and installation

Maintain a working knowledge of all systems utilized by team

Perform testing and monitor for quality assurance

Coordinates product installations with an implementation schedule

Provides technical and product support to product owners and bank personnel

Responsible for documenting, tracking and reporting on all outstanding vendor issues

Identify trends and patterns of outstanding issues, reporting to the vendor and/or various teams as necessary

Responsible for incident and problem management

Provide operational expertise on process re-engineering initiatives and projects with third party vendors

Work with various internal business partners to understand and design system solutions online and mobile banking needs

Partner with various affiliates to understand, document, and design system solutions that provide straight through processing

Ensure application configuration integrates with new processes and system interface designs that are part of enterprise initiatives

Participate as a system SME in project related meetings

Performs special projects, and additional duties and responsibilities as required

Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings

Qualification

Banking system knowledgeSystems analysisProduct managementMicrosoft OfficeProblem solvingCommunication skillsCollaboration skillsBusiness process developmentFiServ products knowledgeProject management

Required

Education level required: Undergraduate Degree (4 years or equivalent) Finance, Business Administration, Information Technology or equivalent comparable work experience

Minimum experience required: 2+ Years Banking Ops, Product Management, Systems Analyst or IT Systems/Application Support

Preferred

Education level preferred: Choose an item. (Add applicable additional detail i.e. field of study preferred or equivalent work experience if applicable