Bond ยท 2 months ago
ASL Interpreter Supervisor
United States
Full-time
Remote
Mid, Senior Level
3+ years expBond Communications is a private company focused on reimagining the Video Relay Service (VRS) space for the Deaf community and interpreters. They are seeking an ASL Interpreter Supervisor to lead the interpreting team, oversee daily operations, and enhance the overall experience for users and interpreters.
Telecommunications
Responsibilities
Serve as a day-to-day resource for the interpreting teams by providing coaching, performance feedback, and professional development opportunities
Create interpreter schedules, review timecards and review and approve contractor invoices
Collaborate with the Head of Interpreter Operations on recruiting, onboarding, and retention efforts
Work effectively in a fast-paced, startup environment and adapt to evolving needs
Foster a culture of inclusion, respect, and collaboration aligned with BondVRS values
Monitor team performance, quality, and operational efficiency, providing accurate and timely reports
Provide high-quality American Sign Language (ASL) interpreting services on the BondVRS platform as needed
Collaborate with the Head of Interpreter Operations and cross-functional teams to align goals, improve tools, and enhance workflows
Ensure compliance with company policies, FCC regulations, and confidentiality standards
Demonstrate professionalism, reliability, and teamwork while supporting company priorities
Qualification
Required
Fluent in American Sign Language and spoken English with demonstrated accuracy and professionalism in interpretation
Current RID or BEI Advanced certification
Minimum of three (3) years of supervisory experience in an interpreting or VRS communications-related environment
Deep understanding of Deaf culture, the interpreting profession, and relevant FCC and code of conduct standards
Strong interpersonal skills
Strong time management and prioritization skills
Excellent verbal and written communication skills
Experience in employee training, performance management, and conflict resolution
Company
Bond
Bond is an FCC-certified Video Relay Service (VRS) provider that makes it easy to invite top ASL interpreters to video calls on any platform (Zoom, Google Meet, Teams, WebEx, etc.).
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase