A5 · 4 weeks ago
Salesforce Business Analyst
United States
Full-time
Remote
Mid LevelA5 is seeking to hire an experienced Salesforce Business Analyst to join their company. In this role, you will analyze business processes, gather requirements, design and configure Salesforce solutions, and manage projects while working closely with business stakeholders.
Application Performance ManagementCloud ComputingConsumer ElectronicsEnterprise Resource Planning (ERP)Information TechnologySoftware
Responsibilities
Coordinate with business stakeholders to identify business requirements and translate them into scalable Salesforce solutions
Create configurable solutions that comprise workflows, reports, custom objects, and validation rules
Manage various salesforce projects, including gathering information, planning, and executing projects
Formulate and maintain salesforce solution documentation. (e.g., process flows, data models, and technical specifications)
Work with the design team to ensure that the most significant business operations are addressed
Educate and promote CRM standard procedures to guarantee that the solutions produced are highest in class for the business's overall strategy and ethos
Create a requirement management strategy for the project, which describes the process for elicitation, documentation standards, and formats
Familiarity with the backlog grooming process, attributes, review, and approval process
Plan and monitor scope by ensuring that needs are within the SOW's scope and communicating any variances for inclusion in the change control process
Assist the product owner in defining value and priority and selecting scope for upcoming releases and sprints by facilitating the continuing backlog grooming process
Maintain a functional grasp of the business requirements and project solutions
Qualification
Required
Excellent knowledge of and shown proven expertise with Sales Cloud, Service Cloud, Experience Cloud, and Salesforce CPQ
Knowledge of development tools and processes that will aid in formulating use cases and designing project requirements
Ability to apply critical thinking, analytical, and problem-solving skills in a fast-paced atmosphere while managing various requests is needed
Collaborate with cross-functional teams to build sustainable applications
An analytical problem solver who knows and employs all declarative automation and Salesforce ecosystem features
Excellent interpersonal and organizational abilities, as well as the ability to communicate successfully with both technical and non-technical customers
Bachelor's degree in business administration, computer science, management information systems, or a closely related discipline is required
Ability to grasp the requirements of clients from diverse sectors and translate/present those demands into a compelling vision and roadmap for our clients
Excellent knowledge of Scrum, Agile, SAFe, DevOps, and technology such as Jira and Confluence
Salesforce implementation experience across the whole Software Development Lifecycle (SDLC)
Ability to work 7 am – 3 PM EST
Company
A5
A5: Driving Revenue Transformation with Salesforce & Intelligent Automation As a Salesforce Ventures Portfolio Company, A5 delivers 20+ years of proven expertise in multi-cloud Salesforce transformations — specializing in Revenue Cloud Advanced, Agentforce, Lead-to-Cash, and Intelligent Automation.
Founded in 2004
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2020-03-05Private Equity
2016-01-26Private Equity
Leadership Team
Vinay Kruttiventi
CEO & Chairman
Company data provided by crunchbase