Membership Agent jobs in United States
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Costco Wholesale · 1 month ago

Membership Agent

Costco Wholesale is a membership-only warehouse club, and they are seeking a Membership Agent to assist members via inbound calls and chat. The role involves researching membership issues, providing product information, and ensuring excellent member service.

E-CommerceRetailSportsTicketingWholesale
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Comp. & Benefits

Responsibilities

Assists Costco members via inbound calls and chat
Researching membership issues, product information and safety questions
Support with membership and billing
Executive Rewards questions, and recording member suggestions and other feedback
Using multiple systems simultaneously to provide excellence in member service

Qualification

Membership SupportBilling SupportMulti-System ProficiencyCustomer ServiceProblem-SolvingCommunicationAttention to Detail

Required

Assists Costco members via inbound calls and chat
Researching membership issues, product information and safety questions
Support with membership and billing
Executive Rewards questions
Recording member suggestions and other feedback
Using multiple systems simultaneously to provide excellence in member service

Benefits

Paid time off
Health benefits (medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance)
Health care reimbursement account
Dependent care assistance plan
Short-term disability and long-term disability insurance
AD&D insurance
Life insurance
401(k)
Stock purchase plan

Company

Costco Wholesale

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Costco Wholesale is a multibillion dollar global retailer with warehouse club operations in 14 countries.

Funding

Current Stage
Public Company
Total Funding
unknown
1985-12-05IPO

Leadership Team

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Ron Vachris
President & COO
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Russ Miller
Senior Executive Vice President, COO - Warehouse Operations - U.S. & Mexico
Company data provided by crunchbase