Jetson ยท 3 weeks ago
Vice President of Field Operations
Centennial, CO
Full-time
Hybrid
Director/Executive
$200K/yr - $230K/yr
10+ years expJetson is on a mission to accelerate the transition of homes across North America to sustainable energy use. The Vice President of Field Operations will oversee and optimize all operational aspects of the residential home electrification business, focusing on enhancing service quality and implementing scalable processes to support growth.
Renewables & Environment
Responsibilities
Develop and execute operational strategies to optimize service delivery across multiple locations in Canada and the U.S
Oversee daily operations, ensuring compliance with company policies, industry regulations, and customer expectations
Lead and mentor regional and local operational teams, fostering a culture of high performance and continuous improvement
Establish key performance indicators (KPIs) to measure operational efficiency, service quality, and customer satisfaction
Drive cost efficiency initiatives, including parts utilization, workforce optimization, and process improvements
Collaborate with the executive team to develop and execute growth strategies, including working closely with the VP of Expansion for new market entries
Implement technology-driven solutions to enhance scheduling, workforce management, and customer experience
Ensure compliance with all safety and regulatory requirements in both Canadian and U.S. jurisdictions
Develop and manage operational budgets, ensuring financial targets are met
Partner with marketing and sales teams to support revenue growth through exceptional service delivery and customer retention strategies
Qualification
Required
Bachelor's degree in Business Administration, Operations Management, or a related field
10+ years of experience in multi-unit operations management, preferably within the residential home services, construction, or related industry
Experience in taking an operation from startup to scale up in geographically dispersed locations
Proven experience leading large, geographically dispersed teams across the United States and Canada
Strong financial acumen with experience managing budgets, P&L statements, and cost-control measures
Expertise in operational process improvement, workforce optimization, and service quality enhancement
Ability to analyze data and make informed business decisions to drive operational excellence
Excellent leadership, communication, and problem-solving skills
Willingness to travel frequently across the U.S. and Canada as needed
Experience working with technology-driven solutions for scheduling, dispatch, and customer service
Preferred
MBA preferred
Benefits
Dental Care
Extended Health Care or Health Insurance
Vision Care
Life Insurance
Education Support
Equity
Company
Jetson
Jetson is on a mission to accelerate the transition of 100M homes across North America away from burning fossil fuels to sustainable energy use.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase