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Rally Credit Union · 1 day ago

Home Loan Representative

McAllen, TX

Full-time

Onsite

Mid Level

3+ years exp

Rally Credit Union is seeking a Home Loan Representative to partner with the Home Loan Officer in sales and service on home loan applications. The role involves collecting loan documentation, providing member service, and meeting sales goals while ensuring compliance with credit union policies.

CreditFinanceFinancial ServicesLending

Responsibilities

Partner with Home Loan Officer in collecting required supporting loan documentation, analyzing credit and financial data, and pipeline maintenance

Provide a consultative sales approach to meet our member’s financial needs by proactively identifying opportunities to cross-sell and up-sell beneficial products and services

Maintain excellence in delivering member service and exceeding the credit union and department service standards

Consistently meet or exceed sales goals as set by management by effectively and efficiently cross-selling credit union products and services to both current and potential members

Assist with the preparation and loan structure presentation to mortgage loan underwriter

Fill in for Home Loan Representative or Home Loan Officer at branch locations which may include travel to and from other branch locations within the region

Assist processor, mortgage loan underwriter and loan administration to ensure all loan conditions are satisfied

Promote a teamwork attitude to ensure all credit union goals and objectives are achieved

Keep member informed throughout loan process and assist with closing procedures

Ensure the protection of the credit unions interest in matters of adequate documentation and adherence to policies and the various laws and regulations that apply

Attend all required lending trainings and meetings

Assist staff with mortgage servicing and collection efforts as needed

Offer and cross sell all credit union services and products

All other duties assigned

Qualification

Mortgage lending experienceFinancial needs assessmentBilingual abilityMicrosoft Office proficiencySales skillsMember serviceTeamworkCommunication skills

Required

High School Diploma or GED

Three (3) years experience in assessing member financial needs in a high-volume sales or service goal driven environment

Ability to work in a fast paced, fluid environment and be held to minimum production standards

Candidate must be able to sit for long periods of time

The position involves wrist/hand/fingers manipulation; movement is inherent in the job as well as restriction to workspace for prolonged periods

Vision abilities required by this job include close vision for frequent viewing of computer monitor and review of documents

Must have a valid driver's license, and the ability to drive a vehicle for business related purposes

Must have the ability to communicate verbally with staff and members

Perform job functions independently or with limited supervision and work effectively either on own or as part of a team

Must have a strong ability to read and carry out various written instructions and follow oral instructions

Must have a strong ability to speak clearly and deliver information in a logical and understandable sequence

Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of member service and discretion when dealing with the public

Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace

Must be able to effectively handle multiple, simultaneous, and changing priorities

Must be capable of exercising highest level of discretion on both internal and external confidential matters

Proven ability to make decisions based upon prior precedence, business knowledge and judgment

Strong computer skills; proficient in Microsoft Word, Excel and Outlook