Hertz · 4 months ago
Part Time Customer Service and Sales Associate
229 SE 2nd St, Miami, FL, 33131, US
Full-time, Part-time
Onsite
Entry Level
$17/hr - $17/hr
1+ years expHertz is seeking a Part Time Customer Service and Sales Associate who will be an essential member of the Hertz Local Edition team. This role involves providing world-class customer service and effectively selling Hertz products and services to meet customer needs.
AutomotiveLeisureTransportation
Responsibilities
Effectively communicate and offer ancillary products and services to enhance customer’s travel experience
Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells
Achieve personal sales goals while supporting the goals of the team
Work in a fast-paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience
Convert phone shops to reservations and rentals
Creating a positive customer service experience by listening to and identifying customer needs
Engaging customers in a courteous professional manner and ensuring overall customer satisfaction and service
Maximize revenue opportunities with customers by actively soliciting business after every rate quote, addressing/overcoming customer objections to placing a reservation, utilizing various sales techniques as appropriate to obtain every possible booking
Assist customers with various post rental inquiries that involve the rental and billing process
Viewing every customer contact as a sales opportunity and soliciting reservations on customer service calls
Qualification
Required
A valid driver's license with record in good standing
Ability to drive and operate vehicles
Fluency in English
1-2 years of customer service and sales experience
Demonstrate good communication skills both written and oral
Have the competitive drive and confidence to succeed in a commission-based environment
Work in a fast-paced environment with a variety of tasks
Excellent organizational and time management skills
Demonstrate sales, professionalism and interpersonal skills
Show a high level of ownership, accountability and initiative
Show proven experience of working well within a team
Work flexible shifts including weekends and holidays; and work overtime as required
Work outdoors during all weather conditions
Stand for long periods of time
Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above
The essential functions of this position include, but are not limited to, the following: sitting, standing, walking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, typing, filing, seeing, reading and the ability to use a computer, telephone, calculator, copy machine and fax machine
Benefits
Medical, Dental, and Vision Insurance
Life Insurance
Paid Time Off
401(k) Retirement Plan
Employee Discounts
Company
Hertz
Hertz is an airport general use car rental company.
10001+ employees
H1B Sponsorship
Hertz has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (62)
2024 (32)
2023 (42)
2022 (31)
2021 (9)
2020 (46)
Funding
Current Stage
Public CompanyTotal Funding
$2.86B2025-09-25Post Ipo Debt· $375M
2025-06-30Post Ipo Debt· $985M
2024-12-05Post Ipo Debt· $500M
Leadership Team
Wayne West
Chief Executive Officer
Scott M. Haralson
EVP& CFO
Recent News
2026-01-13
2026-01-13
2025-12-26
Company data provided by crunchbase