Gartner · 10 hours ago
System Administrator
Irving, TX
Full-time
Hybrid
Mid Level
$62K/yr - $87K/yrGartner is a leading company that helps clients make informed decisions with business and technology insights. The System Administrator will be responsible for managing the ticket management tool, Service Now, and collaborating with other System Administrators to facilitate the sales quota setting process in Anaplan.
Business DevelopmentConsultingInformation Technology
Responsibilities
Drive critical requirements discussions, managing dependencies across multiple functional areas
Elicit and document business and functional requirements using a variety of interview techniques
Partner with VC, Sales, IT and other business stakeholders to develop, document and optimize processes to effectively support the VC Support Team’s key objectives
Transform business requirements into detailed User Stories and clearly defined acceptance criteria that engineers can consume
Decompose high-level information into details, abstract up from low-level information to facilitate a general understanding
Schedule and lead meetings to identify issues and fixes for projects
Suggest, implement, and test system and process enhancements as needed
Participate in data integration and migration solutions
Participate in UAT testing and deployment
Develop Service Now and Anaplan model documentation and SOP’s
Modify existing models as part of a connected solution, optimization, or to incorporate new functionality
Serve as an architectural SME for large-scale connected planning solutions
Perform validation and data quality checks on both data imports and exports, research any data inconsistencies, perform root cause analysis and complete full reconciliation to guarantee accuracy
Understand multiple internal areas of business (Sales, Finance, Territories, etc.) to research, analyze, and resolve potential issues
Coordinate and complete additional projects as requested, partner with Variable Compensation to administer beginning of year and ongoing new hire quota setting for a global sales force
Qualification
Required
Demonstrated experience as a System Administrator
Experience working in Service Now or other ticketing systems. Service Now and Anaplan model building experience a plus
Demonstrated knowledge of a formal system implementation methodology, Agile or similar
Ability to work in both a team and individual contributor environment
Unwavering professionalism and executive presence
Excellent written and verbal communication skills
Innate problem-solving ability, ability to dig deep, persevere, overcome obstacles to solutions/analysis
Ability to efficiently gather data, perform quantitative and qualitative data analysis, and succinctly communicate analyses in a language understood by business leaders across multiple disciplines within an organization
Ability to self-prioritize responsibilities, possibly by end goal, result, and manage to completion
Takes complete ownership in areas of key responsibilities and has a strong desire to be the subject matter expert of your domain
Preferred
Motivated, high-potential performer, with demonstrated ability to influence others
Strong communicator with excellent interpersonal skills
Able to solve complex problems and successfully manage ambiguity and unexpected change, positive outlook in the face of challenges
Detail oriented and curious
Teachable and embracing of best practices and feedback as a means of continuous improvement
Benefits
Generous PTO
401k match up to $7,200 per year
The opportunity to purchase company stock at a discount
Company
Gartner
Gartner provides fact-based consulting services, helping clients use and manage IT to enhance business performance.
Founded in 1979
10001+ employees
H1B Sponsorship
Gartner has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (51)
2024 (43)
2023 (60)
2022 (66)
2021 (96)
2020 (71)
Funding
Current Stage
Public CompanyTotal Funding
$800M2025-11-13Post Ipo Debt· $800M
1993-10-15IPO
Leadership Team
Eugene Hall
CEO
Patrick Stakenas
Vice President, Team Manager - Tech CEO Go To Market - High Tech and Invest Research
Recent News
Destination CRM
2026-01-09
2025-12-13
Company data provided by crunchbase