Gilead Sciences · 2 weeks ago
Associate Director – US Commercial IT Account Management Capability Lead
San Francisco Bay Area
Full-time
Onsite
Senior Level, Lead/Staff, Director/Executive
$196K/yr - $253K/yr
6+ years expGilead Sciences is a leading biopharmaceutical company focused on creating a healthier world for all people. The Associate Director – US Commercial IT Account Management Capability Lead will support the US Commercial team by acting as a techno-functional lead and working on HCP/HCO account management capabilities, ensuring effective collaboration across various teams and implementing innovative solutions.
BiopharmaBiotechnologyHealth CareManufacturingPharmaceutical
Responsibilities
Advise IT and business leadership on capability enablement opportunities. Develops & maintain roadmaps and backlogs for relevant applications
Partner with business teams to understand their pain points and identify solutions / enhancements to help improve US sales rep effectiveness, efficiency and experience
Engage with product vendors to understand and influence their product release roadmaps to better meet Gilead needs
Develop and maintain Gilead & Kite specific roadmaps for relevant applications managed by the team
Work with the DevOps lead and team to ensure backlog is assigned to appropriate scheduled releases
Leverage existing solutions from the IT toolset and support the business to maximize the benefits delivered from project investment
Partner with product vendors to understand solutions and capabilities to support business needs – leveraging investments made and extending existing solution wherever possible
Projects are planned, managed and monitored to assure benefits are met and potential bottlenecks or failures are identified and addressed in due time
Supports US Field Enablement Capability lead in project planning, scoping & budgeting, assessments, meeting Gilead Unity 3.0 methodology requirements as required
Define, quantify (where feasible) & articulate expected business benefits and other benefits (e.g., compliance) of a proposed investment
Support appropriate selection of solutions and third parties required to support changes identified
Support agile capability delivery wherever feasible to shorten release cycles and deliver business requirements faster
Utilize Agile DevOps to record user stories, features and epics. Lead managed services resources to ensure backlog for each application is managed efficiently and accurately
Ensure availability of appropriate project plans for implementation addressing organizational, technical, process, change management and training perspectives when introducing new applications or sustainment of existing applications
Define & articulate lessons learnt, showcase what good looks like in a project. Build & maintain a repository of best practices over time that can be applied to future projects
Lead a post-project analysis of business & other benefits captured; compare with expected benefits laid out in the business case and address causes for deviations, if any
Enable a conducive working environment for stakeholders, team members and managed services teams
Support a working environment that is conducive to individual growth, high performance, is challenging and rewarding
Undertake personal development activities to ensure that the core tasks and responsibilities of this role continue to be met as the role evolves in line with business, technology, industry and regulatory environment changes
Qualification
Required
5-10 years+ experience in a similar role within the Biotech / Pharmaceutical industry with demonstrated applied technical and functional knowledge in HCP account management data products and tools apart from a strong understanding of the field enablement space
Strong techno-functional knowledge of Veeva Commercial Cloud, including but not limited to Align, Veeva / Vault CRM, Veeva Events Management as well as Salesforce platform, Vault platform, Master Data Management and Analytics tools
Strong understanding of systems integration approaches and tools, commercial IT architecture standards, recent advances and best practices
Comfort working directly with both business partners and IT department / solution providers with minimal supervision
High level of personal integrity consistent with Gilead's core values (Excellence, Accountability, Teamwork, Integrity and Inclusion)
Bachelor's Degree and Eight Years' Experience OR Masters' Degree and Six Years' Experience OR Ph.D
Preferred
Experience working in a multi-vendor scenario; vendor management experience is a plus
Experience of working through different stages of the systems development life cycle and SLDC methodologies – Agile, Hybrid
Experience working effectively across a matrixed organization and successfully executing and achieving results without direct authority
Experience providing and driving cross-functional and cross-geographical IT solutions to business needs and opportunities
Benefits
Discretionary annual bonus
Discretionary stock-based long-term incentives (eligibility may vary based on role)
Paid time off
Company-sponsored medical, dental, vision, and life insurance plans
Company
Gilead Sciences
Gilead Sciences is a biopharmaceutical company that discovers, develops, manufactures and commercializes therapies for critical diseases.
10001+ employees
H1B Sponsorship
Gilead Sciences has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (269)
2024 (241)
2023 (222)
2022 (208)
2021 (235)
2020 (187)
Funding
Current Stage
Public CompanyTotal Funding
$4.41BKey Investors
Abingworth
2024-11-13Post Ipo Debt· $3.5M
2024-02-29Post Ipo Equity· $210M
2023-09-07Post Ipo Debt· $2B
Leadership Team
Keeley Wettan
Senior Vice President, Legal
Patrick Loerch
Senior Vice President, Clinical Data Science
Recent News
2026-01-09
2026-01-08
2026-01-07
Company data provided by crunchbase