RedCloud Consulting · 5 hours ago
Project Manager - Customer Storytelling
RedCloud Consulting is a business and IT consulting company with a focus on delivering compelling customer stories for B2B technology solutions. The role of Project Manager involves managing the end-to-end story development process, collaborating with cross-functional teams, and ensuring timely delivery of high-quality content that aligns with strategic marketing objectives.
ConsultingInformation TechnologyLegal
Responsibilities
Work collaboratively with project managers, traffic managers, creative producers, and writers to manage customer story projects
Review Story Requirements Briefs and identify outstanding questions or inputs from customers and internal stakeholders
Partner with assigned writers to develop story outlines and compile outstanding questions
Vet story outlines and solicit feedback, inputs, and approvals from subject matter experts (SMEs)
Schedule and lead customer kick-off calls, presenting story outlines and outstanding questions
Manage production timelines, reviews, and approvals, ensuring deliverables meet deadlines; escalate issues as needed
Secure final legal approvals and signed releases for social amplification and official logos
Collaborate with social media teams for story amplification
Coordinate meetings between stakeholders, gathering updates on production pipelines and capacity from creative teams and agencies
Qualification
Required
Strong client communication skills and ability to lead meetings with multiple stakeholders
Minimum 2–3 years of experience managing written customer stories for B2B technology companies
Experience working with Fortune 500 companies and navigating legal approval processes for customer story contracts
Proficiency in Microsoft Office Suite
Company
RedCloud Consulting
RedCloud is a business and technology consulting firm providing local companies with expert-level support for over two decades.