'Alohilani Resort Waikiki Beach · 3 weeks ago
Maintenance Engineer (Full Time)
US-RI-Providence
Full-time
Onsite
New Grad, Entry Level
$21.25/hr - $21.25/hrHighgate is a leading real estate investment and hospitality management company, and they are seeking a Maintenance Engineer for the Graduate Providence hotel. The Maintenance Engineer is responsible for ensuring that the rooms and property are maintained in the best possible condition, performing routine maintenance and repair duties for guest rooms and the rest of the property.
HospitalityLeisureTravel
Responsibilities
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
Maintain regular attendance in compliance with Highgate standards, as required by scheduling which will vary according to the needs of the hotel(s)
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag while working
Comply at all times with Biltmore standards and regulations to encourage safe and efficient hotel operations
Maintain a warm and friendly demeanor at all times. Be attentive, friendly, helpful, and courteous to all guests, managers and fellow employees
Respond to all guest requests, problems, complaints, and/or accidents presented through the front desk, radio/phone calls, work orders, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction
Make basic repairs to air conditioners – change filters, clean coils, replace blower motors, etc
Perform preventative maintenance on HVAC systems
Take chiller readings and water samples
Repair/replace tile, grouting, and caulking
Repair drapes and rods, replace hooks, cords and slides
Install towel racks, toilet paper holders, shower curtain rods and door stops
Replace TV’s and cable boxes. Program movie channel boxes
Replace light switches, receptacles and light bulbs
Perform basic furniture repairs
Hang pictures and banners
Basic painting and touch up as needed
Make basic wall covering repairs
Participates in preventative maintenance program in guest rooms
Perform minor plumbing repairs – Change FET washers, stems seats, cartridges, handles, drain fittings, etc
Replace lavatories and toilets
Log all calls and requests and confirm completion
Must attend all training as required
Engineer on call (10-1) must respond to guest calls within 15 minutes via radios. Must also follow up with front desk when job is completed or the outcome
Inspect and maintain all fire extinguishers and re-pressurize as needed
Other duties as required
Clean Engineering shop
Clean tools and equipment (if necessary) after use and return to proper storage areas
Inventory on supplies as necessary
Qualification
Required
High School Diploma and/or experience in a hotel or a related field
Must have experience with steam boilers
Must possess basic computer literacy
Long hours sometimes required, weekends and holidays required
Very heavy work – Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently and/or in excess of 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects
Must be able to climb ladders
Must be able to convey information and ideas clearly
Must be able to evaluate and select among alternative courses of action quickly and accurately
Must work well in stressful, high pressure situations
Must maintain composure and objectivity under pressure
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests
Must have a thorough understanding of fire alarm procedures and other emergencies
Must know locations of all electrical panels, meters, gas mains, and water shutoff valves
Preferred
Trade school or college course work in a related field
Company
'Alohilani Resort Waikiki Beach
ʻAlohilani Resort Waikiki Beach sits where the city meets the sand with a sophisticated, awe-inspiring design that pays homage to Hawaii's rich cultural heritage.
Founded in 2018
201-500 employees
Funding
Current Stage
Growth StageRecent News
Pacific Business News
2023-11-01
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