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Big Mamma Group · 23 hours ago

Head of people USA

Palm Beach, FL

Full-time

Hybrid

Director/Executive

10+ years exp

Big Mamma Group is an Italian restaurant company expanding into the United States, seeking a Head of People to establish and lead the HR function. This role involves overseeing all HR topics for the US market, including workforce planning, recruitment, compliance, and employee engagement.

CateringFood and BeverageRestaurants

Responsibilities

Build HR foundations for US openings (processes, tools, compliance, documentation)

Define pre-opening staffing plans and monitor progress with Operations

Conduct market and compensation research

Coordinate pre-opening onboarding and cultural integration

Ensure full compliance with federal, state, and local employment regulations

Implement recruitment processes for management and hourly positions

Build partnerships with culinary schools, hospitality associations, and networks

Manage candidate pipeline and hiring coordination

Ensure compliant recruitment documentation and employment contracts

Align tools and reporting with global TA teams

Oversee onboarding, personnel files, and HRIS data accuracy

Coordinate payroll with external US providers

Support compensation and benefits processes

Ensure compliance with all regulatory requirements (I-9, wage & hour, sick leave, etc.)

Maintain US HR policies, procedures, and employee handbook

Lead cultural onboarding for US teams

Support internal mobility and development pathways

Implement engagement surveys and follow-up actions

Track HR KPIs (turnover, retention, engagement indicators)

Serve as the HR partner for US Operations leadership

Manage employee relations matters, investigations, and disciplinary actions

Support managers with performance management and coaching

Ensure consistent application of HR policies across sites

Qualification

HR experienceUS employment lawWorkforce planningHR certificationsEmployee relationsPerformance managementOnboarding processesOrganizationAction-orientedSelf-starter

Required

10+ years HR experience in the US, ideally in multi-unit hospitality or F&B

Proven experience with new openings, workforce planning, and operational ramp-up

Strong understanding of US employment law, including multi-state compliance

Hands-on experience building HR processes, policies, onboarding, and payroll foundations

Solid background in employee relations, investigations, and performance management

Self-starter, able to operate with autonomy and structure work effectively

Strong organisation, composure under pressure, and action-oriented approach

Preferred

Preferred US HR certifications: SHRM-CP, SHRM-SCP, PHR, SPHR

Company

Big Mamma Group

Big Mamma Group is an Italian restaurant company founded in 2015 by Tigrane Seydoux and Victor Lugger, with one simple dream: changing people's lives with food.

Founded in 2013

Paris, Ile-de-France, FRA

1001-5000 employees