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San Diego Padres · 3 weeks ago

Premium Seat Host

San Diego, CA

Part-time

Onsite

New Grad, Entry Level

$18.80/hr - $20.80/hr

San Diego Padres are committed to creating a diverse and inclusive environment for their employees. As a Premium Seat Host, you will proactively welcome guests in premium areas of Petco Park, ensuring a memorable experience through excellent customer service and ballpark management.

Sports

Responsibilities

Exemplifying our Petco Park Promise: CARE, CONNECT, EXCEED by proactively welcoming all guests to the ballpark and consistently striving to exceed all guests’ expectations

Evaluating premium guests’ needs during events through empathy, good listening skills, and effectively resolving them through appropriate action, service, or solution

Verifying and maintaining ticket integrity in suites and premium spaces

Preparing pre- and post-game or event preparation, maintenance, and checks of premium spaces to resolve deficiencies and/or communicate issues to appropriate channels

Continuously improving your understanding and knowledge of the ballpark, baseball, and the Padres to engage and assist our guests

Qualification

Customer serviceCommunication skillsTechnology operationBilingual (English/Spanish)EmpathyProfessionalismPunctualityTeam collaborationIntegrity

Required

Must be at least 18 years of age by the start of employment

Minimum physical requirements: able to travel to and gain access to various areas of the ballpark for prolonged periods of time, up to the complete duration of shifts, and in all inclement weather, including rain and/or direct sunlight; able to lift and transport up to 25 pounds

Must be available to work a minimum of seventy-five percent (75%) of ALL scheduled events during each calendar year, including one hundred percent (100%) of all baseball events scheduled for weekends (Friday, Saturday, and Sunday) with the exception of up to six (6) weekend events

As a condition of employment, you must successfully complete all post-offer, pre-employment requirements, including but not limited to a background check

Being consistent, punctual, and having reliable attendance

Being personable, enthusiastic, positive, and professional, with the ability to keep that same composure in a fast-paced large crowd environment

Having excellent communication skills, with the ability to de-escalate situations

Possessing a high degree of discretion, integrity, and accountability

Having the ability to quickly learn and effectively operate technology-driven handheld, portable devices

Having a strong ability to work well with others in a collaborative, respectful manner to create a positive and memorable ballpark and/or venue experience