FreeStar Financial Credit Union · 3 months ago
Loan Processor
St Clair Shores,MI,US
Full-time
Onsite
New Grad, Entry Level
$18/hr - $18/hr
0+ years expFreeStar Financial Credit Union is looking for a dynamic and passionate professional to join their Loan Servicing Department. The Loan Processor will assist in maintaining loan compliance and documentation, while providing excellent service to members and supporting the consumer lending process.
BankingFinancial Services
Responsibilities
Efficiently review and verify supporting documentation for approved consumer loan applications, create loan documents, and schedule member closings for both DocuSign, and branch
Communicate directly with loan officers to obtain lending decisions and follow up with members and affiliates to relay loan decisions in an expeditious manner
Maintain a high level of communication between the loan originator, member, and closer both verbally and in writing
Answer incoming phone calls from both members and team members to answer questions and perform account maintenance on Visa and loan accounts
Back up processor for incoming loan applications via phone or internet
Process all insurance products by completing quotes, creating documentation, issuing policies, and processing claims, refunds, and payments
Reverse loan payments and perform financial transactions as needed
Process adverse action notices and subsequent action forms as needed
Review Loan Exceptions and execute necessary corrections to maintain the loan file
Assist in creating and revising procedures as assigned
Field questions and service member VISA Accounts
Review VISA reporting for lost/stolen/reissued cards
Audit VISA Files
Qualification
Required
High School Diploma or equivalent
Must have knowledge of various federal regulations and the responsibilities relating to each act of the following: Right to Financial Privacy Act, Regulation E (EFTS), Regulation CC (Funds Availability), Regulation Z (Truth in Lending), Truth in Savings Act, Bank Secrecy Act (BSA)
Preferred
Minimum of six months of similar or related experience in the financial industry is preferred
Benefits
3 weeks PTO available in the first year
401k with up to a 6% match
Up to a 5% year-end bonus
Company
FreeStar Financial Credit Union
FreeStar Financial Credit Union is a full-service credit union.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Drema Isaac
President/CEO
Timothy Strenk
Chief Information Officer
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