Farah & Farah Personal Injury Lawyers ยท 16 hours ago
Legal Assistant - Personal Injury (On-site)
Farah & Farah is a premier personal injury law firm dedicated to guiding clients through the legal system. The Pre-Suit Legal Assistant provides essential support to attorneys and case managers in managing personal injury cases, ensuring efficient case handling and a positive client experience.
Law Practice
Responsibilities
Assist case managers and attorneys in gathering and organizing case-related documents, including medical records, police reports, and witness statements
Maintain accurate and up-to-date case files, both physical and electronic
Prepare correspondence, pleadings, and other legal documents as directed by case managers and attorneys
Track deadlines and ensure timely completion of tasks
Communicate with clients to provide updates and gather necessary documentation to include phone calls, emails, and in person meetings
Answer client inquiries and provide updates on case status
Schedule appointments and coordinate communication between clients and case managers/attorneys
Maintain a positive and empathetic rapport with clients
Request, review, and summarize medical records and bills
Coordinate with medical providers to obtain additional information or clarification as needed
Track medical treatment progress and update case managers/attorneys on any changes
Facilitate the meeting of deadlines by managing multiple schedules and providing timely reminders
Attend onsite meetings with clients, case managers, or attorney
Open new case files and input data into case management software
Managing onsite files
Maintain calendars, scheduling and coordinating meetings
Handle incoming and outgoing mail, deliveries, and faxes
Answer phone calls, take messages, and redirect calls as appropriate
Maintain and update contact information databases
Handle communication with clients, field associates, and vendors by phone, email, and onsite
Ensure compliance with all company policies, procedures, and expectations
Type and file legal documents and correspondence
Provide general administrative support to the pre-litigation team
Qualification
Required
High school diploma or equivalent; associate or bachelor's degree in a related field preferred
Experience as a legal assistant or in a similar role, preferably in personal injury law is preferred
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Excellent organizational, time management, and communication skills
Ability to multitask and prioritize in a fast-paced environment
Strong attention to detail and accuracy
Professional demeanor and positive attitude
Preferred
Bilingual (Spanish) is a plus
Benefits
401(k) with matching contributions
Comprehensive health, dental, and vision insurance
Life insurance and short-term disability coverage
Paid time off and an employee assistance program
Health savings account
Referral program