Paralyzed Veterans of America (PVA) · 6 days ago
National Service Officer
Albuquerque, NM
Full-time
Hybrid
New Grad, Entry Level
$47K/yr - $57K/yrParalyzed Veterans of America (PVA) is dedicated to improving the lives of veterans with spinal cord injuries and their caregivers. The National Service Officer role involves completing a comprehensive training program to provide expert services related to veterans' benefits and representing veterans in claims before the Department of Veterans Affairs.
Health CareNational SecurityNon ProfitRehabilitation
Responsibilities
Participates in, and must successfully complete, all aspects of a specially designed training program. The training will be conducted in a National Service Office as assigned. The candidate must progress in a timely manner through the program, with minimum scores of seventy (70) percent or greater, with two or fewer test failures
Develop a thorough knowledge of the Department of Veterans Affairs laws, regulations, and procedures that pertain to benefits, including, but not limited to: compensation, pension, education, accrued benefits, burial at death, loan guaranty, insurance, and medical coverage
Accepts and develops selected benefits claims for submission to the Department of Veterans Affairs that are compatible with the candidate's level of training and competence
Participates in all aspects of office management and operations, while maintaining a high level of professionalism to include, but not limited to, adhering to the policy of wearing business attire
Actively participates in chapter, community, and other Paralyzed Veterans of America organizational activities
Develops a demonstrated proficiency in the use of personal computers and software programs utilized by the Paralyzed Veterans of America
Learns how to develop and maintain an active and effective outreach program
Travels as required by the Veterans Benefits Department, and attends scheduled training seminars
Performs other duties as assigned
Upon successful completion of the training program, the candidate will be promoted to NSO II
Qualification
Required
Must be an honorably discharged veteran
Must have a minimum of a high school diploma or GED
Must possess above average oral/written communication skills and strong interpersonal relation skills
Must be able to obtain VA accreditation for representatives
Must maintain the confidentiality of all personnel and client files and information
Preferred
Higher education or related experience preferred
Benefits
Hybrid work schedule: Working 3 days in the office and 2 days remotely.
Employer-Paid Benefits - Employer-paid benefits like Medical Insurance, Basic Life Insurance, and Long-term Disability.
Healthcare Insurance - Affordable Medical, Vision, and Dental options for team members and their families.
Optional Insurance - Including Accident, Critical Illness, Short-Term Disability, and more.
401k Match-401k retirement savings plan with a guaranteed employer contribution and matching option.
Tuition Reimbursement - We empower our team to be the very best they can be by offering a competitive reimbursement plan for education related to your role.
Work-Life Balance - We honor 14 paid holidays, vacation leave starting at 15 days per year, and sick leave with no limit on the amount to be accrued.
Additional Benefits -Health Savings Account with an employer contribution, Parking & Transit Spending Accounts, Flexible Spending Accounts, TicketsAtWork Membership, and more!
Company
Paralyzed Veterans of America (PVA)
Since 1946, Paralyzed Veterans of America has been on a mission to change lives and build brighter futures for our seriously injured heroes.
Founded in 1946
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$8.43MKey Investors
Lilly EndowmentPenske Automotive GroupExpedia
2025-12-10Grant· $5M
2025-04-08Grant· $1.13M
2023-11-28Grant
Leadership Team
Art Crofoot
Director, Corporate Partnership Relations at Paralyzed Veterans of America
Genna Anderson
Associate Director of Corporate Partnership Relations
Recent News
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