Operations Program Specialist jobs in United States
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Teachers Federal Credit Union · 1 month ago

Operations Program Specialist

Teachers Federal Credit Union is a leading credit union committed to guiding members toward a strong financial foundation. The Operations Program Specialist will lead projects to enhance program management and operational efficiencies while ensuring department initiatives are executed effectively.

BankingFinance

Responsibilities

Manage end to end process of small to medium sized programs and initiative rollouts
Liaison between member facing channels and assigned lines of business
Create, deploy and maintain all procedures, job aids and internal resources for new and existing programs and projects for member facing channels
Organize and facilitate meetings to ensure all projects and programs are being tracked for the department
Identify gaps in processes and procedures within member facing channels
Develop and implement solutions that eliminate process gaps while driving membership growth, operational efficiencies and mitigate risk
Develop and deliver statistical analysis of program utilization and trends
Perform other duties as needed upon request from immediate supervisor

Qualification

Banking experienceProgram managementOperational efficienciesBranch operations knowledgeMeeting facilitationCommunication skillsProblem-solving skills

Required

Associates degree in a relevant field or a minimum of four years directly related experience required
Minimum of three years banking experience in a related area required
Knowledge of Branch and back-office operations, policies, practices, protocols, systems and programs required

Benefits

This position is eligible for our annual discretionary bonus program.
Some positions within the credit union also qualify for quarterly performance incentives
Paid time off for vacation, personal days, and holidays
401(k) company contribution
Teachers pays 100% of Dental & Vision premium
Tuition reimbursement is offered to full-time employees
Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers

Company

Teachers Federal Credit Union

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Teachers Federal Credit Union is a company which develops finance related apps for iPhone