Customer Service-Front Desk Team Member jobs in United States
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ComForCare Home Care (Raleigh, NC) ยท 3 weeks ago

Customer Service-Front Desk Team Member

Planet Fitness - PF Baseline Fitness is a leader in the fitness industry, providing a judgment-free zone for all fitness levels. They are seeking a Customer Service-Front Desk Team Member who is passionate about fitness and dedicated to providing exceptional service to members.

Hospital & Health Care

Responsibilities

Greet and welcome members and guests with a friendly and positive attitude
Manage front desk operations, including checking in members and processing memberships
Provide information about gym facilities, services, and promotions to enhance member experience
Maintain cleanliness and organization of the front desk area and lobby
Assist with member inquiries and resolve any issues promptly and professionally
Promote a positive and welcoming environment to encourage member retention
Handle cash and transactions accurately while adhering to company policies
Support team initiatives and contribute to a collaborative workplace culture

Qualification

Customer service experienceCommunication skillsBasic computer skillsMembership management systemsMultitaskingPassion for fitnessProblem-solvingConflict resolutionTeam playerPositive attitude

Required

High school diploma or equivalent
Strong communication skills and a friendly demeanor
Ability to multitask and work in a fast-paced environment
Basic computer skills and familiarity with membership management systems
Passion for fitness and a commitment to promoting a healthy lifestyle
Availability to work flexible hours, including evenings and weekends
Team player with a positive attitude and a strong work ethic
Proficient in problem-solving and conflict resolution

Preferred

Prior customer service experience

Benefits

Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Paid time off

Company

ComForCare Home Care (Raleigh, NC)

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ComForCare is a premier provider of in-home care with locations in the U.S. and Canada. We help seniors live independently in their own home.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase