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Hartford HealthCare · 1 day ago

Director, Risk Management, Hartford Region

Hartford, CT

Full-time

Onsite

Director/Executive

7+ years exp

Hartford HealthCare is Connecticut’s most comprehensive healthcare network, and they are seeking a Director of Risk Management for the Hartford Region. The Director will oversee risk management services in inpatient and outpatient settings, ensuring compliance, safety, and improved patient outcomes.

Health CareHealth DiagnosticsHospitalOncologyPharmaceuticalRehabilitation

Responsibilities

In collaboration with the System Leader of Risk Management, the Director will oversee and supervise clinical risk manager(s) in the delivery of risk management services in all acute care and hospital-based outpatient settings in the Hartford Region

Improve safe practices and patient outcomes through regulatory readiness, risk identification, mitigation and avoidance

Mitigate potential risks and liabilities and align with HHC initiatives of safety, process and care improvement

Monitor patient, visitor and staff incidents for trends, analyzes data to identify areas of potential liability

Provide consultation with management teams of site activities to ensure fully informed and prepared develop and implement corrective action plans and ongoing monitoring

Identify potential areas of compliance vulnerability and risk, develop and implement corrective action plans for resolution of problematic issues, and provide general guidance to avoid or deal with similar situations in the future

Provide reports of risk operations/progress and mitigation efforts and escalate potential significant inspection findings/compliance risks/impact to senior management

Facilitate and/or participate in HHC’s Incident Response Team meetings to respond to major risk/patient safety events and provide risk and regulatory guidance

Analyze risk assessment findings and survey results to assist in developing recommendations, strategies and action plans for improvement opportunities to mitigate risk potential

Draft policies and guidelines which are in compliance with statutory regulatory mandates and current best practice and aim to protect HHC in areas of clinical risk exposure and other exposure

Conduct risk management educational programs

Provide risk management advice as appropriate

Qualification

Risk ManagementRegulatory PreparednessHealthcare Quality CertificationAnalytical SkillsClinical Effectiveness KnowledgeInterpersonal CommunicationProject ManagementProblem-Solving SkillsLeadership SkillsConflict ResolutionTeam Facilitation

Required

Bachelor's degree in healthcare related field

Seven plus years of acute care or ambulatory experience

Three plus years of experience in risk management or regulatory preparedness

Current license in good standing to practice clinically in the State of Connecticut (such as but not limited to RN, PT, OT, or APP)

Certification in HealthCare Risk Management or Healthcare Quality

Highly effective analytical, organizational, and problem-solving skills

Visible leader with excellent interpersonal communication skills who relates well with all levels of the organization

A creative, forward-thinking leader with the proven ability to engage, coach and mentor direct reports, colleagues and other key stakeholders

Ability to analyze safety event reports/incidence to effectively identify risk mitigation opportunities

Comprehensive knowledge and understanding of clinical effectiveness, evidence-based medicine, quality improvement tools and principles and high reliability safety behaviors

A propensity for action and a strong record of proactive accomplishment in translating quality and patient safety theory and models to practical experience

Familiarity with health care laws, regulations and standards, risk management and performance improvement

Knowledge and ability to interpret standards and regulations set forth by the Joint Commission, DPH and other regulatory bodies

Knowledge of research and analytic techniques. Ability to define study methodology, manage projects and analyze findings. Demonstrated ability to interpret qualitative and quantitative data. Prepare clear, logical, and convincing reports facilitating decision making

Ability to apply techniques such as interviewing and information gathering; facilitate teams with widely divergent viewpoints; resolve conflicts, manage projects and provide leadership; and the ability to coordinate multiple concurrent projects with competing deadlines