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The Reynolds and Reynolds Company · 7 hours ago

Proton System Administrator

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

The Reynolds and Reynolds Company is seeking a Systems Administrator for Proton Technologies, Inc. In this remote role, you will handle escalated troubleshooting and administration for clients, providing support across various IT service and infrastructure areas.

AutomotiveRetailSales

H1B Sponsor Likely

Responsibilities

Troubleshoot and resolve issues with customer equipment including workstations, laptops, mobile devices, as well as VoIP phones, switches, routers, firewalls, and servers

Troubleshoot and resolve issues with supported client applications and related services

Act as the owner of critical client issues and outages, coordinating client communication, as well as troubleshooting efforts and communication between resources from multiple departments

Follow customer support procedures, documenting customer issues, troubleshooting steps, and resolutions in the ticketing and documentation systems

Qualification

Windows Active DirectoryTCP/IP protocolsVoIP troubleshootingPrinter troubleshootingGoogle Workspace managementMentoringDocumentation

Required

At least 2 years in a Tier II or System Administrator role is required

Knowledge and experience with Windows Active Directory domains required

Expertise with printer troubleshooting (network and local), scanner troubleshooting (network and local), and wireless troubleshooting

Proficient with TCP/IP protocols and related hardware, such as switching and VLANs, firewalls and routers, WAN & LAN communication, wireless, and VoIP

Familiarity with Microsoft Entra, Intune, and Google Workspace management, troubleshooting, and policy creation

Preferred

One-year certificate from a college or technical school is a plus

Benefits

Medical, dental, vision, life insurance, and a health savings account

401(k) with up to 6% matching

Paid holidays, vacation and sick days

Company

The Reynolds and Reynolds Company

Glassdoor3.3

Founded in Dayton, Ohio in 1866, Reynolds and Reynolds is a leading provider of automobile dealership software, services, and forms to help dealerships deliver better results and transform the customer experience.

Founded in 1866

Dayton, Ohio, USA

1001-5000 employees

https://www.reyrey.com

H1B Sponsorship

The Reynolds and Reynolds Company has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2024 (3)

2023 (1)

2020 (1)