US Tech Digital ยท 3 weeks ago
Delivery Manager - AI & Digital Transformation
United States
Full-time
Remote
Senior Level, Lead/Staff
10+ years expUS Tech Digital is an IT Services arm of USTECH Solutions, serving Fortune 500 companies with innovative digital solutions. The Delivery Manager will lead the end-to-end delivery of AI, Data, Cloud, and Digital Transformation programs, ensuring operational excellence and customer satisfaction while managing large delivery teams.
Hiring Manager
Saurabh Mishra
Responsibilities
Lead end-to-end delivery of AI, ML, Data Engineering, Cloud, and Digital Transformation engagements
Ensure on-time, high-quality execution aligned with client expectations and SLAs
Establish delivery governance, best practices, frameworks, and operational processes
Drive continuous improvement, automation, and standardization across portfolios
Serve as the primary delivery point-of-contact for C-level and senior client stakeholders
Build strong customer relationships, ensuring high satisfaction and long-term partnership growth
Manage escalations, risks, dependencies, and customer communications
Partner with sales, pre-sales, and solution teams to support proposals, RFP responses, and contract negotiations
Identify upsell and cross-sell opportunities within existing accounts
Contribute to thought leadership, capability development, and digital roadmap creation
Lead, mentor, and scale global delivery teams including AI engineers, data scientists, architects, and project managers
Own resource planning, competency building, hiring, and workforce optimization
Foster a culture of innovation, collaboration, and high performance
Manage delivery budgets, P&L, forecasting, cost optimization, and resource utilization
Track KPIs, productivity metrics, and delivery performance indicators
Ensure compliance with security, data governance, and quality standards
Qualification
Required
10+ years of IT services experience with at least 5+ years in a delivery leadership role
Demonstrated success in managing multi-million-dollar programs and global delivery teams
Strong understanding of AI/ML concepts, Generative AI, LLMs, NLP, Computer Vision, and MLOps
Experience with modern data platforms, cloud ecosystems (AWS/Azure/GCP), and digital technologies
Proven experience in delivering enterprise-level digital transformation programs
Strong program governance, risk management, and stakeholder communication skills
Ability to define delivery strategies, frameworks, and operational models
Experience working with global teams and Fortune 500 clients
Prior experience in setting up or scaling digital/AI practices
Strong leadership presence with the ability to influence at multiple levels
Excellent communication, stakeholder management, and presentation skills
Proactive, process-oriented, and calm under pressure
Data-driven mindset with a passion for continuous improvement
Company
US Tech Digital
US Tech Digital is your trusted partner in digital transformation.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase