Learning Assistant II: Academic Test Proctor jobs in United States
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Inside Higher Ed ยท 2 weeks ago

Learning Assistant II: Academic Test Proctor

Inside Higher Ed is seeking a Learning Assistant II: Academic Test Proctor to support the daily activities and strategic operations of the Testing Center. The role focuses on proctoring exams and ensuring a secure testing environment while providing excellent customer service to a diverse community.

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Responsibilities

Administer and proctor tests, including placement, departmental make-up, online/hybrid, contracted/high stakes certification, and professionally proctored exams
Communicate testing policies, procedures, protocols, and general College information to students, faculty, College staff and other community members
Follow Testing Center policies, procedures, and protocols in order to maintain an assessment environment which is safe, secure, and compliant with internal/external testing audits and policies
Use student information systems and related technologies to query and enter student data
Provide technology support and as needed troubleshooting during test administration
Secure and maintain credentials necessary to administer specialized assessments as assigned
Serve in a confidential capacity regarding classified student, instructor, and client information
Complete clerical and other tasks associated with the daily operations of the Testing Center

Qualification

Customer service experienceBasic troubleshooting IT skillsVerbal communication skillsWritten communication skillsWork in diverse community

Required

High School Diploma
Two (2) years of work experience

Preferred

Associate Degree or some college experience
Customer service work experience
Verbal and written communication skills
Basic troubleshooting IT skills and experience using workplace technologies
Ability to work effectively with a wide range of constituencies in a diverse community

Company

Inside Higher Ed

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Inside Higher Ed is the online source for news, opinion, and jobs related to higher education.

Funding

Current Stage
Growth Stage
Total Funding
unknown
2022-01-10Acquired
2006-08-31Series Unknown

Leadership Team

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Stephanie Shweiki
Director, Foundation Partnerships
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