Customer Service Representative jobs in United States
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Chestnut Health Systems · 15 hours ago

Customer Service Representative

positionGranite City, IL
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$16/hr - $17/hr

Chestnut Health Systems is an agency focused on helping others, and they are seeking a Customer Service Representative for their Granite City, IL location. The role involves greeting clients, gathering information, discussing payment plans, and ensuring proper documentation of patients' electronic medical records.

Health Care
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H1B Sponsor Likelynote

Responsibilities

Greet clients and visitors in a way that is courteous and respectful and that creates a safe and welcoming environment
Gather demographic, financial, and insurance information in person or by telephone
Discuss payment plans, waivers, and fee agreements with patients
Ensure that patients’ electronic medical records include complete documentation and information
Verify current payer eligibility
Schedule appointments
Operate standard office equipment
Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness

Qualification

Customer serviceTelephone skillsOffice proceduresKeyboarding skillsMS productsInterpersonal skillsOrganizational skillsAttention to detail

Required

High school diploma or equivalent
Strong customer service background
Excellent telephone skills
Knowledge of standard office procedures and use of office equipment
Good interpersonal and organizational skills, attention to detail, and discretion in handling confidential information
Ability to manage multiple tasks
Basic keyboarding skills
Experience using MS products
Ability to commute among locations to perform assigned duties
Valid driver's license, private auto insurance
Must be insurable

Company

Chestnut Health Systems

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Chestnut offers a comprehensive scope of behavioral health and human services in Illinois, U.S.A.
dateFounded in 1973
location
Bloomington, Illinois, USA
people-size501-1000 employees
web-link
http://chestnut.org/

H1B Sponsorship

Chestnut Health Systems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)

Funding

Current Stage
Late Stage

Leadership Team

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Puneet Leekha
Chief Executive Officer
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Dietra Kulicke
VP of Integrated Care
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Recent News

PR Newswire
Puneet Leekha Installed as CEO of Chestnut Health Systems
2025-10-06
Company data provided by crunchbase