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Frontier Bank · 3 weeks ago

Assistant Branch Manager

Round Rock, TX

Full-time

Onsite

Mid Level

$45K/yr - $52K/yr

Frontier Bank of Texas is seeking an Assistant Branch Manager, Community Banking Officer responsible for the administration and efficient daily operation of a full-service branch office. The role includes managing operations, product sales, customer service, and ensuring compliance with the Bank's objectives.

BankingFinancial Services

Responsibilities

Demonstrates Frontier Bank of Texas values: HONESTY, LOYALTY, DEPENDABILITY, LEADERSHIP, COMMUNITY, RESPECT

Delivers an exceptional customer experience by building relationships through proactive outreach and proposing appropriate products, services, and digital solutions

Demonstrates knowledge in banking, retail consumer lending, business banking, sales, customer service, operations, and process management

Develops and maintains superior working knowledge of the Bank's products and services

Assists customers with opening new accounts, completing service requests, and submitting credit applications

Exercises awareness regarding suspicious activity, money laundering, fraudulent behavior and reports all incidents according to the Bank’s policies and procedures

Performs job functions in compliance with all Bank policies and federal, state, and local laws and regulations as applicable to the position, including, but not limited to BSA/AML (Bank Security Act/Anti-Money Laundering), OFAC (Office of Foreign Assets Control) and GLBA/privacy rules (Gramm-Leach-Bliley Act)

Collects deposits, maintains customer contact records and generates the proper disclosure forms

Increases consumer awareness of the technology available through the Bank’s products and services and provides instruction and demonstration on how to properly use these technologies

Generates new business through educating and cross-selling the Bank’s products and services

Engages in a needs-based approach to determine client needs and responds with solutions that fit those needs

Mentors and cross-trains Community Banking Representatives and Community Bankers

Partners with other Portfolio Managers to source and win business, including new deposits, loans, and related services

Actively seeks participation in community events, CRA activities, and other opportunities to represent Frontier Bank with distinction

Qualification

Banking knowledgeCustomer serviceSales skillsOperations managementProcess managementCoachingCommunity engagementTeam motivation

Required