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WSP · 4 weeks ago

Quality Control Production Analyst

600 Pegasus Court, Winchester, VA, 22602, US

Full-time

Onsite

Mid Level

3+ years exp

WSP is a growing organization that empowers its employees to shape a resilient and innovative future. They are seeking a Quality Control Production Analyst to monitor and analyze quality control inspector performance and assist in various planning, administrative, and training functions to meet FEMA’s task order QC production requirements.

Responsibilities

Assist in the development of education materials

Provide on-going dialogue with inspectors regarding availability

Assist with mapping scenarios for disaster responses

Assist in the performance evaluation and grading of inspectors for future deployment

Prepare reports for monitoring and analysis of both routine and quality control inspector production

Participate in corrective actions and the continual improvement of initial and QC production analysis and assessment assignment processes

Assist in the testing of processes and technologies through all stages of development, sharing observations and feedback when appropriate

Maintain all appropriate SOP and ISO documentation, including production of appropriate corrective action plans and materials

Other duties as assigned

Work closely with Production and Operations management to ensure both short term and long term production goals are achieved

Address daily inquiries from inspectors on a variety of concerns or issues, reporting and coordinating with Production management when appropriate

Analyze, report findings to Production and Field Operations management and take appropriate action on all inspector performance issues including, but not limited to, quality and timeliness

Coordinate and track QC production to meet requirements set forth in the FEMA contract

Assign initial, QC and other assessments as needed, using approved processes

Adjust the work areas for inspectors in disasters so that assessments are completed in a timely and cost effective manner

Report to and coordinate with Production and Field Operations management on deployment needs for tasked disasters

Communicate policy changes, administrative directives and bulletins to inspectors, as required

Coordinate with Production and Field Operations management, and others as directed, to track inspector performance and to initiate remedial action needed to correct any performance deficiencies

Assist with the documentation in internal databases and coordination of all stages of deployment of inspectors, supervisors, and field coordinators

Assist in the selection of inspectors to confirm availability and/or deploy as required, using approved tools and criteria

Coordinate with Production, Field Operations and Payroll management to track and monitor inspector timesheets and expense reports while inspectors are deployed to the field

Map and plot inspectors, assessments and defined work areas using approved tools

Monitor inspector assessment aging in the field to maximize inspectors’ production and minimize assessment turn-around times

Position QC inspector workforce from beginning of disaster until completion

Track and expedite special assignment requests

Communicate, retrieve and troubleshoot assessments using FEMA software

Other duties as assigned

Qualification

FEMA grant programsMicrosoft OfficeExcelGIS applicationsAnalytical skillsMulti-tasking skillsEffective communicatorCollaboration skillsSelf-motivatedTeam player

Required

HS diploma is required

3+ years of relevant experience

Proficiency with Microsoft Office

Strong Excel skills required

Demonstrated analytical, collaboration and multi-tasking skills

Self-motivated and a team player

Effective communicator

U.S. Citizenship required for all project positions

As a drug-free workplace, employees may be subject to drug screening

All selected candidates to undergo a criminal background investigation, fingerprint analysis and eApp

Preferred

BA degree strongly preferred

Experience working with FEMA grant programs strongly preferred

Experience with GIS applications is desired

Company

WSP

Glassdoor3.7

We are one of the world’s leading professional services firms, uniting our engineering, advisory and science-based expertise to shape communities to advance humanity.

Founded in 2011

New York, New York, USA

10001+ employees