US Tech Solutions · 3 weeks ago
NOC Technician
San Antonio, TX
Contract
Onsite
New Grad, Entry Level
$20/hr - $21/hrUS Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand. They are seeking a NOC Technician to provide 24/7 support and monitoring of network and business computer systems, ensuring service excellence and issue resolution for internal customers.
Information Technology
Hiring Manager
Raviteja Chowdary Yarram
Responsibilities
The monitoring and support of Corporate and Operational: Computer systems (hardware, software, CPU , file systems) Network infrastructure, including firewalls
The monitoring and restart of file systems backups
Monitoring and support of problem resolution for batch processing
Monitoring and support of processes for SAP applications: SAP-CIS, SAP-FIS, SAP-SAP-CIS, SAP-FIS,SAP-HR, SAP-WMS, and SAP-AMI
The Monitoring of Telecom infrastructure
Answer Third party vendor calls and escalate to support teams
Answer EIT support line (2020) after hours, weekends, and holidays
Data Center environment monitoring at: Main Office, EMC, TLC
Document and escalation of issues to Support Teams
Coordinate with Production Control & Support Teams for critical alerts
Support and coordinate scheduled outages
Compile and distribute daily Morning Report
Compile and distribute Weekly Report
Maintain updated NOC Procedures
Maintain updated call duty rosters for Support Teams
Maintain 24x7x365 coverage
Qualification
Required
Must have a combination of technical ability and soft skills
Ability to remain at desk to process service requests and monitor for long periods of time without a break
Ability to travel for training sessions and other business related events
After hours work is required without much notice, including call duty requirements
Position requires manual dexterity, sitting, standing, walking, stooping, kneeling, crouching and crawling
Must be able to exert or lift up to 40 pounds
Monitoring and support of Corporate and Operational: Computer systems (hardware, software, CPU, file systems)
Network infrastructure, including firewalls
Monitoring and restart of file systems backups
Monitoring and support of problem resolution for batch processing
Monitoring and support of processes for SAP applications: SAP-CIS, SAP-FIS, SAP-SAP-CIS, SAP-FIS, SAP-HR, SAP-WMS, and SAP-AMI
Monitoring of Telecom infrastructure
Answer Third party vendor calls and escalate to support teams
Answer EIT support line (2020) after hours, weekends, and holidays
Data Center environment monitoring at: Main Office, EMC, TLC
Document and escalation of issues to Support Teams
Coordinate with Production Control & Support Teams for critical alerts
Support and coordinate scheduled outages
Compile and distribute daily Morning Report
Compile and distribute Weekly Report
Maintain updated NOC Procedures
Maintain updated call duty rosters for Support Teams
Maintain 24x7x365 coverage
Company
US Tech Solutions
US Tech Solutions counted among the largest yet the fastest growing staffing firm; all achieved organically.
Founded in 2000
1001-5000 employees
H1B Sponsorship
US Tech Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (9)
2023 (13)
2022 (24)
2021 (18)
2020 (14)
Funding
Current Stage
Late StageLeadership Team
Manoj Agarwal
Chief Executive Officer
Recent News
Kelly Services, Inc.
2025-05-17
GlobeNewswire News Room
2024-12-13
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