Fooda · 2 hours ago
Strategic Account Manager
Memphis Metro
Full-time
Onsite
Mid, Senior Level
$75K/yr - $85K/yr
4+ years expFooda is a company that pioneered the concept of rotating popup restaurants inside offices, serving over 100 million meals across 45 cities. The Strategic Account Manager is responsible for managing key client partnerships, ensuring operational success, and driving growth through data-driven decision-making and strong client relationships.
ConsumerConsumer SoftwareEnterprise SoftwareFood and BeverageRestaurants
No H1B
Hiring Manager
Marnie Grow
Responsibilities
Own the overall performance and outcomes of a portfolio of strategic client locations, partnering with onsite teams on execution
Serve as the primary day-to-day client contact, ensuring proactive communication, issue resolution, and high satisfaction
Maintain a regular onsite presence across your portfolio, using time in the field to build relationships, assess performance, and support teams
Lead the planning and execution of Client Business Reviews, aligning internal teams and client stakeholders around performance, insights, and forward-looking strategy
Analyze operational, financial, and usage data to identify trends, risks, and growth opportunities; translate insights into clear, actionable recommendations
Identify and support upsell and expansion opportunities within existing client portfolios, working closely with Sales and Operations
Collaborate cross-functionally with Sales, Restaurant Partnerships, Market Operations, and Finance to deliver a cohesive client experience
Provide guidance and oversight to any dedicated onsite or program support resources aligned to your portfolio, ensuring clarity of roles and consistent standards
Drive continuous improvement by identifying process gaps and opportunities to scale effectively
Monitor account-level financial health (e.g., budget alignment, performance vs. plan, receivables) and escalate risks or opportunities as needed
Qualification
Required
4–6 years of experience in strategic account management, client operations, or multi-location support — ideally in a service, hospitality, or tech-enabled environment
Proactive relationship builder who anticipates client needs and brings insight, not just updates
Comfortable working in the field, spending time onsite with clients and teams and traveling regionally as needed
Highly data-driven and use metrics, dashboards, and reporting to guide decisions and client conversations
Organized and confident managing complexity across multiple locations, stakeholders, and priorities
Led or influenced teams before and know how to guide others through clear expectations and accountability
Strong communicator who can contribute confidently to executive-facing conversations and guide teams through change
Collaborate naturally across functions and know how to move work forward through influence
Comfortable in Excel and internal systems and use data to drive clarity and improvement
Must be authorized to work in the United States on a full-time basis
Benefits
Comprehensive health, dental and vision plans
401k retirement plan with company match
Paid maternity and parental leave benefits
Flexible spending accounts
Company-issued laptop
Daily subsidized lunch program (ours!)
Company
Fooda
Fooda is a food technology platform that connects restaurants to people while at work.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$45.26MKey Investors
Valor Equity PartnersLightbank
2025-08-14Series Unknown· $1.28M
2023-11-15Series C· $7.75M
2020-01-31Series Unknown
Leadership Team
Orazio Buzza
Founder & CEO
Recent News
2025-10-22
SEC Filings
2025-08-19
2025-08-19
Company data provided by crunchbase