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NYC Department of Health and Mental Hygiene · 2 weeks ago

EIEU Clerical Assistant, Bureau of Environmental Disease Prevention

Manhattan, NY

Full-time

Hybrid

Entry Level

1+ years exp

The NYC Department of Health and Mental Hygiene is dedicated to protecting and improving the health of New York City residents. The Clerical Associate will provide administrative and clerical support to inspectional staff and unit managers in the Bureau of Environmental Disease Prevention's Environmental Investigations and Enforcement Unit.

Health Care

Responsibilities

Assist with making field appointments for Inspectors

Log calls from field staff confirming their arrival/departure from field visits

Perform data entry of information into LeadQuest or other data bases as requested

Review lab report for validity of sampling contractor EPA licenses using EPA website

Review 311 complaints for validity by calling complainant when applicable; complete the complaint

Prepare and send correspondence

Other clerical duties as needed

Qualification

Microsoft applicationsData entryCustomer serviceInterpersonal skillsFluency in foreign languagesTelephone mannerKeyboard familiarityAttention to detailOrganizational skillsCommunication skills

Required

A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization

One year of satisfactory clerical experience

Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute

Preferred

Candidates should have a strong customer service background

Excellent interpersonal and communication skills

Courteous telephone manner

Proficient in the use of Microsoft applications including Word, Excel, PowerPoint, and Outlook

Previous experience entering data into databases

Strong attention to details and organizational skills

Fluency in foreign languages not required but is a plus

Benefits

A premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.

Additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.

A public sector defined benefit pension plan with steady monthly payments in retirement.

A tax-deferred savings program

A robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.

Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.

Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Public Service Loan Forgiveness