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Lexington Medical Center · 19 hours ago

Scheduling Coordinator-PN

West Columbia, SC

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Lexington Medical Center is a comprehensive healthcare network located in West Columbia, South Carolina, recognized for its excellence in nursing care and a wide range of medical services. The Scheduling Coordinator-PN will perform advanced scheduling functions, ensuring accurate provider schedules and enhancing workflow within the department while also greeting patients and handling routine duties.

Health Care

Responsibilities

Oversight of appointment scheduling for one or more providers

Manage work-flow of all appointment scheduling procedures including, but not limited to: Ensuring the proper pre-registration of new patients into the system Follow up on reports to ensure accuracy of patient schedules and call-backs to patients as needed Loading new schedule templates Rescheduling patients due to provider absences (planned and unplanned) Notifying key departments of call changes Apply clerical and clinical knowledge for the purposes of scheduling patient appointments

May be responsible for order entry duties associated with scheduling. May enter in accordance with Epic based order entry capabilities

Answer telephone, schedule appointments, provide call transfers to appropriate area as needed, and generally assist patients with questions

Serve as the designated trainer to coworkers for all activities related to the appointment schedule

Provide trouble-shooting and problem resolution for hard-to-find and/or work-in appointments

Perform schedule accuracy audits as necessary

Exhibit proficiency in other front office clerical areas of the physician practice

Must fill-in when needed at other clerical areas as requested by management

Perform other duties as assigned

Qualification

Scheduling experienceMedical terminologyMicrosoft OfficeAppointment schedulingProblem resolutionClerical knowledgeTraining skills

Required

Minimum Education: High School Diploma or Equivalent

Minimum Years of Experience: 6 months scheduling experience in a healthcare setting

Substitutable Education & Experience: None

Required Certifications/Licensure: None

Required Training: Prior experience utilizing medical terminology and CRT in a physician practice setting; Experience with Microsoft Office applications (Outlook, Word, and Excel.); 6 Month training/probationary period to demonstrate proficiency