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First Horizon Bank · 1 month ago

Triage Processor

Metairie, Louisiana, United States

Full-time

Onsite

New Grad, Entry Level

First Horizon Bank is a leading regional financial services company dedicated to helping clients unlock their full potential. The Triage Processor role focuses on processing loan applications, providing underwriting support, and ensuring accurate documentation for the Centralized Lending Commercial team.

BankingFinanceFinancial ServicesRisk Management

H1B Sponsor Likely

Responsibilities

Demonstrates an understanding of applicable credit products and requirements

Determine appropriate underwriting channel based on transaction size, collateral, and total to be approved

Triage loan applications for missing financial information based on requirements

Request and follow up with appropriate financial documents for new money and renewal requests

Determine the appropriate underwriting channel along with the required documentation and manage the collection of required documentation

Research imaged files to determine outstanding and required documentation required to underwrite loan

Identify missing guarantor and/or co-borrowers within submitted loan application

Screen loan applications for requests submitted in wrong channels

Ensure recognition of several different types of financial documentation. Evaluate submitted information for completeness and accuracy as needed

Verify borrower related debt and deposit information is correct and aligns with the origination

Be versed in the recognition of a complete financial statement and have the ability to determine if the information is usable to the underwriter

Image supporting documents into loan origination system while following accuracy standards

Upload financial data into the underwriting system

Ability to compose and track written communication to customer and line partners

Daily written and verbal communication with financial center personnel, management, and underwriters

Qualification

Credit underwriting supportLoan documentation knowledgeMicrosoft OfficeCommunication skillsCritical thinking

Required

Education: High School diploma or GED required

Prior experience in credit underwriting support, or role closely aligned with credit, loans and effectively supporting loan functions

Communication: Above average written and oral communication skills including the ability to compose emails and communicate via telephone conversations to internal customers that properly represent First Horizon Bank and communicate the intent of the current loan application

Ability to use critical thinking to complete job responsibilities

Ability to make decisions independently based on training and written procedures and processes

Technical knowledge: Basic knowledge of consumer and/or commercial loan documentation and products

Knowledge of internet research methods

Thorough knowledge of basic internet search engines

Good working knowledge of Microsoft Office, especially Microsoft Outlook is required

Preferred

Ideal candidate will have a degree (Associate or Bachelor) preferred

nCinco knowledge preferred but not required

HMDA (Home Mortgage Disclosure Act) knowledge preferred but not required

Benefits

Medical with wellness incentives, dental, and vision

HSA with company match

Maternity and parental leave

Tuition reimbursement

Mentor program

401(k) with 6% match

Company

First Horizon Bank

Glassdoor3.6

First Horizon Bank provides personal, business, and corporate banking, and private client services, to families and businesses.

Founded in 1864

Raleigh, North Carolina, USA

5001-10000 employees

https://www.firsthorizon.com/pmc

H1B Sponsorship

First Horizon Bank has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (36)

2024 (31)

2023 (15)

2022 (17)

2021 (19)

2020 (16)