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State Street · 1 month ago

Program Manager – Client Pathways Transformation, VP III - State Street Investment Management

BOSTON

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

State Street Investment Management is undertaking a multi-year transformation program to modernize its capabilities. The Vice President, Program Manager will coordinate execution, engage with business and technology partners, and ensure outcomes align with strategic objectives.

BankingFinanceFinancial Services

Responsibilities

Drive the day-to-day execution of the Client Pathways transformation program roadmap, ensuring timely delivery of key milestones and outcomes

Partner with the SVP to run program governance, including creation of steering committee materials, executive dashboards, facilitation of program/workstream meetings, and coordination of senior leadership updates

Track progress and interdependencies across workstreams and proactively identify risks, blockers, or resource gaps

Ensure alignment across Technology, Investments, Middle office operations, Risk, Compliance, and Corporate teams

Co-lead overall program with the named Alpha Pathways lead, including workstream management, implementation strategy, execution, status and executive reporting, and issue management & escalation

Participate in business analysis as needed to understand the full complete ecosystem of enterprise Investment Book of Record (IBOR) and Accounting Book of Record (ABOR) systems, ensuring that the integration meets the specific needs and requirements of State Street IM team for comprehensive portfolio management, reconciliation, and near real-time reporting

Act as a liaison between IM and State Street affiliate teams (Global Delivery, Client Pathways, and GTS), supporting alignment on future-state service design and delivery expectations

Build and maintain strong relationships across technology, operations, and functional leadership teams

Coordinate with Investments and COO leadership to ensure cross-functional needs are incorporated and addressed

Understand and drive clarity or priorities on the overall product and technology roadmap, ensuring alignment and clear communication

Contribute to the development and implementation of the future-state operating model for outsourced front, middle and back-office services

Coordinate with colleagues to incorporate roles, processes, controls, and KPIs into existing governance programs

Participate in vendor oversight processes, including service-level reviews, issue escalation, and performance tracking

Ensure strong risk and control frameworks are embedded into transformed processes and platforms

Partner with Risk, Compliance, and Corporate Audit to anticipate regulatory expectations and internal control standards

Support proactive identification and mitigation of risks tied to operating model shifts and service delivery transitions

Coordinate with finance teams to track program budget and funding allocations across multiple State Street organizations

Support multi-year planning and scenario modeling to inform investment decisions and sequencing

Deliver accurate and transparent reporting on program financials, KPIs, and program health

Management and tracking of program resource costs and associated accounting treatment

Assist in sequencing broader strategic initiatives (e.g., data enablement, platform enhancements, organizational design) alongside the core transformation roadmap

Work closely with the COO Business Operations and CAO teams to align priorities and execution timelines

Ensure that critical business capabilities (multi-asset, alternatives, global operations) are considered in design decisions

Qualification

Program ManagementInvestment Management OperationsRiskControl FrameworksFinancial Services ExperienceCross-Functional LeadershipCommunication SkillsCollaborative LeadershipDetail-OrientedStrategic Thinking