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Human Rights Watch · 2 weeks ago

Enterprise Applications Integration Manager

Miami, FL

Full-time

Onsite

Senior Level

$80K/yr - $88K/yr

5+ years exp

Human Rights Watch is an international human rights monitoring and advocacy organization known for its in-depth investigations and advocacy campaigns. They are seeking an Integration Manager to lead the Integrations Team, overseeing integration architecture, design, development, and maintenance across HRW's enterprise systems, primarily using Dell Boomi.

Non Profit

H1B Sponsor Likely

Hiring Manager

Lia Carson

Responsibilities

Serve as HRW’s primary integration architect, overseeing end-to-end integration strategy, patterns, and data flows across core platforms (such as Salesforce or NetSuite) and third-party systems

Lead and manage the Integrations Team, providing direction, technical guidance, and performance oversight for developers working in Dell Boomi and other integration technologies

Partner closely with the Enterprise Applications CRM and ERP teams to ensure alignment across platforms and maintain architectural integrity across the full enterprise application ecosystem

Collaborate with Information Security and IT Operations to ensure integrations meet security, compliance, infrastructure, and operational standards

Work closely with business partners including FSDA in Development, FP&A, and Finance to ensure integrations support accurate data flows, operational needs, and long term business objectives

Collaborate with business and technical stakeholders to validate integration requirements, ensuring accuracy, feasibility, and alignment with HRW’s SDLC standards

Translate functional needs into scalable technical integration designs, including data mapping, API usage, orchestration flows, and system interdependencies

Create and maintain documentation for integration specifications, system diagrams, and data models

Oversee development, configuration, and maintenance of HRW’s integration workflows, primarily using Dell Boomi

Manage versioning, deployment pipelines, and change management processes for all integration components

Ensure integrations are efficient, secure, resilient, and optimized for long-term reliability

Create reusable Boomi frameworks, patterns, and components to accelerate development and improve consistency across integrations

Define standardized error handling, retry logic, exception routing, and logging patterns for all integrations

Maintain clear, accurate, and consistent data flow across core systems, supporting data integrity and reliable reporting

Partner with the CRM and ERP teams to define and uphold enterprise data standards, naming conventions, and data governance practices

Oversee proactive monitoring of integration performance, bottlenecks, and error rates

Manage the full SDLC for integration-related development, including requirements, design, development, testing, deployment, and post-production support

Ensure all integration changes follow HRW’s formal change management, documentation, and approval processes

Coordinate with other EA teams to sequence work across releases, minimize disruption, and ensure smooth system interactions

Manage integration environments across development, testing, and production, ensuring deployment pipelines are controlled, predictable, and compliant with SDLC standards

Oversee QA processes for all integration updates, ensuring accuracy, performance, and data security before deployment

Act as an escalation point for integration-related issues, partnering with technical teams to troubleshoot and resolve complex cross-system challenges

Manage post-deployment validation and continuous optimization of integrations

Ensure all integration processes comply with HRW’s data privacy, security, and governance standards; particularly for sensitive human rights, financial, and donor data

Implement best practices for API security, encryption, monitoring, and access controls

Maintain audit-ready documentation for integration processes and system changes

Provide mentorship, training, and professional development opportunities for Integration team members

Promote consistent practices, reusable patterns, and shared standards across integrations

Support cross-training efforts to strengthen resilience and redundancy across EA teams

Establish and manage SLAs for integration performance, data availability, and issue resolution in partnership with business and technical teams

Qualification

Dell BoomiIntegration architectureSalesforceNetSuiteAPI managementData modelingProject ManagementCommunication skillsTeam management

Required

A bachelor's degree or equivalent work experience

Dell Boomi Associate Developer or equivalent integration certification

Previous work experience working with offshore technical team members

Minimum 5 years of integration design and development experience, preferably across Salesforce, ERP, and API-based ecosystems

Experience managing or mentoring technical team members

Demonstrated success designing scalable, secure, and maintainable enterprise integrations

Experience working with distributed or international teams

Deep knowledge of integration architecture, API models, middleware, and data transformation

Experience with Dell Boomi (or similar iPaaS platforms), including process orchestration, error handling, and deployment pipelines

Strong knowledge of system architecture, data modeling, and data flow management, APIs

Strong organizational and time-management skills, showing an ability to work under pressure and multi-task, consistently deliver on established schedules, guidelines, protocols, and deadlines

Experience in executing and maintaining best practices in SDLC frameworks, Project Management tools (Asana) and methodologies (Agile, Waterfall)

Proven track record of successfully managing technical teams and driving complex system integrations

Experience working with teams domestically & internationally that demonstrates effective interpersonal skills that led to productive relationships with a diverse population of colleagues

Ability to translate business requirements into technical specifications

Excellent communication skills, both written and verbal, with the ability to convey complex technical information to both technical and non-technical stakeholders

Demonstrated ability to communicate data and Data management systems to both technical and non-technical audiences

Strong attention to detail and organizational skills, with the ability to manage multiple technical initiatives simultaneously

Preferred

Salesforce Administrator or App Builder certification

NetSuite SuiteFoundation

Salesforce Certified Platform Developer I Certification

Engaging Networks, NetSuite, Ultipro experience

Experience working with Salesforce and Marketing Cloud

Benefits

Competitive compensation

Employer-paid benefits

Company

Human Rights Watch

Glassdoor3.2

Human Rights Watch is a non-profit and non-governmental human rights organization.

Founded in 1978

New York, New York, USA

201-500 employees

http://www.hrw.org/

H1B Sponsorship

Human Rights Watch has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (4)

2024 (4)

2023 (3)

2022 (7)

2021 (3)

2020 (6)