Hiller Plumbing, Heating, Cooling & Electrical · 3 weeks ago
Project Manager (In Home Plumbing/HVAC/Electrical Sales)
Hiller Plumbing, Heating, Cooling & Electrical is committed to being America’s Best home service company. The Project Manager will work with customers to conduct in-home sales consultations, assess homeowner needs, and develop proposals to secure sales while ensuring high-quality service delivery.
ConsumerProfessional Services
Responsibilities
Follow-up on sales leads and lists, both technician and self-generated
Perform a complete customer needs survey on every call
Educate new and existing customers on service offerings utilizing the Company’s Sales System
Maintain a closing ratio: Generated leads – 70% or higher. Marketing leads – 50% of higher
Recommend solutions and link customer objections to a total value solution and competitive advantage
Demonstrates technical expertise and maintains high degree of credibility
Positively and credibly influence service strategies with the homeowner
Prepare estimates for contracts and proposals
Effectively write and present proposals
Address any resistance, negotiate value and close the sale
Maintain an average sales price set forth by the brand
Complete all paperwork accurately and timely on all leads
Prepare financing paperwork and collect payments
Must be accessible by phone at all times, other than scheduled vacations
Perform other duties as assigned
Qualification
Required
Experience in in-home sales consultations
Strong customer focus reflective of Hiller's values
Ability to develop and present replacement/upgrade proposals
Experience in securing sales and processing orders
Ability to work with company teammates to ensure safe and efficient delivery of services
Ability to follow-up on sales leads and lists, both technician and self-generated
Ability to perform a complete customer needs survey on every call
Ability to educate new and existing customers on service offerings utilizing the Company's Sales System
Maintain a closing ratio: Generated leads – 70% or higher; Marketing leads – 50% or higher
Ability to recommend solutions and link customer objections to a total value solution and competitive advantage
Demonstrates technical expertise and maintains high degree of credibility
Ability to positively and credibly influence service strategies with the homeowner
Ability to prepare estimates for contracts and proposals
Ability to effectively write and present proposals
Ability to address any resistance, negotiate value and close the sale
Maintain an average sales price set forth by the brand
Complete all paperwork accurately and timely on all leads
Prepare financing paperwork and collect payments
Must be accessible by phone at all times, other than scheduled vacations
Benefits
401k Plan w/ Company Match
Medical, Dental & Vision insurance
Long and Short-term disability
Company paid $50,000 life insurance
Company paid vacation
Paid holidays
Medical Flex Spending accounts – Family care
Company Vehicle & Fuel Card
Paid Training
Bonus Opportunities
Company provided cell phone
401k matching
Employee Discount
Friends & Family Discount
Free Tele-Health on Day 1!
Long & Short Term Disability
Company paid Life Insurance Policy
Spouse and dependent Life Insurance Policies
Flex Spending Accounts - Medical and Dependent Care
Company paid vacation/holidays
Direct Deposit
Weekly paychecks