ServiceNow · 3 weeks ago
Advisory Solution Consultant - ITOM
Austin, TX
Full-time
Hybrid
Mid LevelServiceNow is a global market leader in innovative AI-enhanced technology, dedicated to transforming how we work. The Advisory Solution Consultant will support IT Operations Management product sales by leveraging technical expertise to address customer business issues and drive revenue growth through effective solution demonstrations and customer engagement.
Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
Responsibilities
Convince customer / prospect to take advantage of the ServiceNow IT Operations Management suite to solve business and technical problems preventing them from achieving their goals
Inspire with an innovative mindset providing guidance on the future of our ITOM solutions
Take a leading role in creation and sharing of best practices and content both to educate colleagues and to help customers to realize value faster
Qualify, scope, plan and deliver customer facing activities such as presentations, demos and proof of concepts
Spread the word and educate about ServiceNow technology and industry trends through public, customer and marketing events such as user conferences, webinars, executive briefings etc
Be the voice of the customer and provide field feedback to help product management and engineering teams to shape the roadmap and to better help our customers
Be the go-to person in the region for market trends and competitive analysis with special skills on differentiation for our ITOM solutions
Be the trusted advisor for our ITOM solutions for customers, the market, partners, colleagues and with a consultative mindset coach them towards the value-based decisions
Qualification
Required
Lifelong learner passionate about building trustful business relationships
Great communication and presentation skills including technical and business concepts
Experience driving technical activities in complex organizations managing change and multiple stakeholders at multiple levels
Ideally solution consulting and/or presales background in datacenters domains with understanding and hands-on experience with related tools and processes
Experience installing, configuring, customizing and integrating technologies from various domains such as Cloud, DevOps, Monitoring, Automation, etc
Ability to create and influence enterprise architectures in large organizations
Excellent interpersonal skills, customer-centric attitude and experience working with diverse team
Preferred
Experience with concepts like Public or Private Cloud, Machine Learning, AIOps, …
Scripting knowledge is a plus
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
Founded in 2004
10001+ employees
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (910)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
Leadership Team
Bill McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
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Company data provided by crunchbase