NEOGOV · 3 weeks ago
System Release Manager - Business Technology
Ventura County Government Center, CA
Full-time
Onsite
Mid, Senior Level
$74K/yr - $113K/yr
3+ years expNEOGOV is a company representing Ventura County, and they are seeking a System Release Manager for Business Technology. This role involves planning, coordinating, and delivering software enhancements and updates for the Ventura County Financial Management System, serving as a liaison between various stakeholders to ensure successful deployment of new features.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Processes the Initial Review of each of the 3 Software Containers Provided Annually for the Ventura County Financial Management System (VCFMS). Eliminate New Features for modules that are not applicable to VCFMS; inventory the Mandated New Features, the software patches & the general New Features; analyze each inventoried Mandated New Feature to prioritize their implementation and repeat for the software patches and general New Feature; meet with the VCFMS System Administrator to review and confirm the inventoried and prioritized New Features and software patches; fully document the selection/non-selection and prioritization of each item so that references can be made throughout the rollout processes
Maintain and publish Quarterly Rollout Plans for the coming 2 years; maintain the searchable Backlog of prioritized and categorized New Features not yet included in a Rollout Plan with estimated rollout dates
Meet regularly with the identified user SMEs to determine if any current user issues can be addressed by the inventoried New Features; determine the user priority of the current known issues; document the user required test, data conversion, reporting and training requirements for New Features or software patches; meet with the VCFMS System Administrator to review and evaluate potential changes to the Quarterly Rollout Plans based on user input and measured against available VCFMS and Programming Team resources related to reporting, programming, testing, training, documentation and support as well as User Acceptance Testing (UAT)
Meet daily with the IT Services Programmers to oversee development efforts. Provide general direction, priorities and expected outcomes to the IT Services staff responsible for developing the TestSavvy Scripts; review the TestSavvy Script outputs to ensure expected outcomes; coordinate with the User SMEs to review completed TestSavvy outputs and coordinate further UAT efforts or requirements
Meet daily with the Insight ESSENTIAL Reports Development Team to review and discuss New Feature report development priorities and expected outcomes; review the completed reports to ensure expected outcomes; coordinate with the User to review completed Insight ESSENTIAL Report products; coordinate any further UAT reporting requirements and/or approve the report migrations
Meet daily with the VCFMS Training Team and Coordinate with the CEO Cornerstone Team. Provide any priority updates made to the current Rollout Plan; ensure that the existing user training session materials are being updated correctly and will be completed timely without issue; test and coordinate the prioritized development of new training materials needed for new software features; also coordinate with the VCFMS Help Desk to develop and deliver User Quick Tips and Step-By-Step Procedures as needed; update/Adjust the Quarterly Rollout Plans based on the disposition of the current training efforts and coordinate weekly with the VCLearning Hub Team for both the scheduling and delivery of the training sessions
Meet weekly with the VCFMS Administration Functional Teams to assess Current System Issues/Trends and the Level of deployable resources. Meet with the VCFMS Help Desk to determine if any current issues can be addressed by the inventoried New Features; meet with the VCFMS Functional Teams to assess the same; update the current and future Quarterly Rollout Plans based on the urgency of each issue and also the available resources to meet a targeted implementation date; meet with the VCFMS System Administrator to review and receive approval of the updated Quarterly Rollout Plans
Meet weekly with the Software Vendor to Address System Issues and Release Migrations. Generate system issue tickets with the software vendor; review the Software Vendor’s Open Ticket Inventory and coordinate with VCFMS staff to provide additional information or real time issue demonstrations; meet weekly with the software vendor to prioritize and review the open tickets; coordinate the implementation of needed Hot Fixes; coordinate software container migrations to VCFMS production
Schedule and Host Quarterly Rollout Roundtables. Orally present the current Quarterly Rollout Plan; address timelines and data conversion approach/issues; seek feedback and document any new user issues or concerns; publish the minutes of the round table session along with the updated current Rollout Plan; coordinate with the Help Desk to provide post-rollout implementation user support
Attend the monthly Vendor Focus Group Meetings & Travel to the Annual Conference. Represent the County of Ventura in the nationwide Focus Group Meetings hosted by our software vendor via TEAMS for the functional areas utilized by VCFMS; travel annually to the nationwide conference hosted by our software vendor and return with pertinent updates to the County team; occasionally, provide a Ventura County presentation at the national conference
Performs other related duties as assigned
Qualification
Required
Possession of a Bachelor's degree in a related field (e.g. Business Administration, Accounting, Technology, Finance, Economics, Statistics, or Mathematics)
Three (3) years (Level I) or four (4) years (Level II) of responsible experience in administering or supporting a major financial accounting system for a large employer
Proficiency with Microsoft Excel and Word
Preferred
Experience with Microsoft Access
Benefits
Educational/Bilingual Incentive: Incumbents may be eligible for an educational incentive of 2.5%, 3.5%, or 5% based on completion of an Associate's, Bachelor's, or Master's degree that is not required for the classification.
Incumbents may also be eligible for bilingual incentive depending upon operational need and certification of skill.
Staff/Services Specialist I and II are represented by Service Employees International Union (SEIU) and are eligible for overtime compensation.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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