Syntax · 6 days ago
Consultant 3 - FUNC_DM
Washington, DC
Full-time
Hybrid
Mid Level
4+ years expSyntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications, providing comprehensive technology solutions since 1972. The SAP Digital Manufacturing Consultant is responsible for functional support and process design within the SAP DM landscape, enhancing manufacturing processes through analysis, configuration, and collaboration.
Business DevelopmentCloud Data ServicesCloud InfrastructureConsultingEnterprise Resource Planning (ERP)Information TechnologySoftware
Responsibilities
Analyze, diagnose, and resolve functional issues within SAP Digital Manufacturing (DM)
Manage incidents and service requests, ensuring service quality and adherence to SLAs
Conduct root-cause analysis and recommend functional improvements
Support end-users by clarifying processes, documenting solutions, and ensuring system stability
Lead functional workshops with business teams to understand manufacturing processes and requirements
Translate business needs into functional specifications for DM solutions
Configure and adapt SAP DM functionalities to support customer processes, ensuring alignment with industry best practices
Support testing phases (SIT, UAT), validating functional scenarios and guiding users
Assist during go-live and hypercare, ensuring smooth adoption of new functionalities
Work closely with SAP PP, QM, PM, EWM, and other module teams to ensure consistent end-to-end process flows
Coordinate with technical/development teams by providing clear functional requirements and validating final deliveries
Participate in continuous improvement initiatives across manufacturing and shop floor processes
Act as a trusted advisor, providing functional expertise on SAP DM capabilities
Document business processes, functional designs, user guides, and training materials
Support change management through clear communication and training sessions
Qualification
Required
4+ years of experience in manufacturing processes, MES, or SAP functional consulting
Experience with SAP Digital Manufacturing or other MES platforms (e.g., Siemens Opcenter, Rockwell, Apriso, OSIsoft)
Strong understanding of shop floor workflows, including production execution, sequencing, work instructions, traceability, quality processes, and KPIs
Proven ability to conduct workshops, gather requirements, and translate business needs into solution designs
Familiarity with integration touchpoints between SAP DM and ERP modules (PP, QM, PM, EWM)
Experience in preparing documentation for functional specifications, test scripts, and training
Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field
Relevant SAP or MES certifications are advantageous
Preferred
Exposure to Industry 4.0, IoT, or smart manufacturing concepts
Experience working in global or multi-site manufacturing environments
SAP or MES-related certifications are a plus
Benefits
Competitive, above-average compensation
Global tourist: With us, you can also work from abroad from time to time
Flexible working time models, home office
Attractive benefits, e.g. company pension scheme or various health offers
A modern environment in which the "you" is part of it
Open feedback culture, flat hierarchies and a motivated team
Individual career planning with continuous training and coaching on the job
Company
Syntax
Syntax providing comprehensive technology solutions.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2016-01-01Acquired
Leadership Team
Craig Kelly
VP of Analytics
Dessalen Wood
Global Chief People Officer
Recent News
Canada NewsWire
2025-10-14
2025-10-14
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