Premier Disability Services, LLC · 3 weeks ago
Applicant Call Representative
Brooklyn Park, MN
Full-time
Hybrid
New Grad, Entry Level
$14.50/hr - $18/hrPremier Disability Services, LLC® is a full-service Social Security Disability advocacy firm. The Applicant Call Representative will assist claimants with completing the Security Disability application by gathering necessary information about their disability and qualifications for benefits.
ConsultingInformation TechnologyInsuranceLegal
Hiring Manager
Nicholas Moretine
Responsibilities
Completes the online application for the claimant
Asks a series of personal medical questions
Uses several systems to complete the process. Website, internal, and order management systems
Demonstrate Empathy, Compassion, and Patience
Maintain confidentiality of sensitive information
Meet productivity and quality goals
Use of call management software to answer calls, adhere to specified schedule, and breaks
Qualification
Required
Previous experience in a call center environment
Customer service orientated with demonstrated ability to show empathy
Excellent written and verbal communication skills
Must be patient and inclined to help others
Must be detail oriented
Ability to achieve high productivity and quality standards
Proficient working knowledge of Windows OS, Internet, and associated software
Preferred
BILINGUAL - English/Spanish a plus
Benefits
Health insurance options such as medical, dental, and vision coverage
Flexible spending accounts (FSA) for medical and dependent care
Short-term and long-term disability insurance
Life and AD&D insurance
401(k) retirement savings plan with a company match
Paid time off (PTO)
Paid holidays
Commuter benefits
Access to our Employee Assistance Program (EAP)
Well-being coaching services
Voluntary benefits such as home, auto and pet insurance
Discounted legal and financial services
Company
Premier Disability Services, LLC
Premier Disability Services is a legal services company providing security disability insurance.
Founded in 2010
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase