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First American · 2 weeks ago

Vendor Management Coordinator - Quality Services (Remote)

United States

Full-time

Remote

Entry, Mid Level

$22.80/hr - $30.38/hr

2+ years exp

First American is a leading company in title insurance and escrow production support, dedicated to fostering an inclusive and supportive work environment. The Vendor Management Coordinator will oversee service delivery and compliance from various vendors, manage the contract life cycle, and assess vendor performance according to company standards and regulations.

Financial ServicesInsuranceProperty InsuranceReal EstateReal Estate Investment

Responsibilities

Act as a contact and resource for vendors, business channels, and internal stakeholders as assigned

Manage the compliance process and requirements documentation for all vendors

Monitor and ensure compliance and adherence to Company policies and procedures. Assess vendor performance to ensure industry compliance, regulatory requirements and applicable state and federal law requirements are maintained. Confirm vendor compliance with all state regulations

Provide feedback/reporting of vendor findings to management

Oversee standard vendor onboarding process. Process vendor applications and contracts. Create and maintain vendor profiles in the Vendor Panel

Manage contract life cycle of multiple vendor types

Analyze weekly reporting tools to identify trends and coaching opportunities. Counsel vendors who are not performing to Company standards

Maintain enterprise vendor inventory

Maintain document repository

Maintain vendor management program policies and procedures

Qualification

Vendor managementCompliance managementContract managementData analysisTitle examinationState regulations knowledgeCustomer serviceMicrosoft OfficeNegotiation skills