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Hamilton Relay · 3 weeks ago

LAN Technician

Aurora, NE

Full-time

Onsite

New Grad, Entry Level

Hamilton Relay is seeking a full-time LAN Technician to join their team. The role involves providing administration and support for the Local Area Network, focusing on resolving end user problems and collaborating with colleagues to maintain and enhance Windows-based systems.

Telecommunications

Responsibilities

Operation, maintenance, support, and installation of PCs including technology upgrades, performance tuning, and problem resolution

Document and assist with documentation of solutions, technical information, maintenance procedures, other processes and procedures, standards and training material as required

Maintain and improve the security of the local area network, including monitoring, identifying, and addressing security vulnerabilities

Collaborate with the security department to support security-related tasks and ensure compliance with security policies and procedures

Participate in 24/7 on call duty assignments as needed

Configure, install, repair, and maintain local area network hardware, software and other services for PCs, system software, software applications, and printers

Provide hardware/software/help desk and troubleshooting support to the companys end users

Qualification

Security compliance experienceApplication troubleshootingPC repairWindowsMac OSActive Directory knowledgeProfessional interactionDesire to learnTechnical documentationEffective communicationProblem-solving skillsResponsibilityInitiativeTeamwork

Required

Security compliance experience or training

A strong working knowledge of application troubleshooting, PC repair and security

Experience with Windows and Mac OS systems, and entry level Active Directory knowledge

Possess a valid drivers license

Excellent writing skills for technical documentation

Ability to communicate effectively in both oral and written English

Interact professionally and work productively with the public, industry, business representatives, and other Hamilton employees

Excellent deductive reasoning and problem-solving skills

A strong desire to learn and improve

A strong sense of responsibility and initiative

Ability to work independently and as part of a team

Ability to stand, crouch and kneel for extended periods of time

Ability to climb stairs and carry a load of 50 pounds

Ability to manipulate and use a standard computer keyboard and other computer components

Ability to hear and see both auditory commands and signals from computer, telephony, and other electronic equipment

Preferred

A Bachelors degree in MIS, Computer Science, related field, or comparable years of experience is preferred. Other education and relevant experience will be considered