MIRC - Musical Instruments Reclamation Co · 2 weeks ago
Inside Sales Representative - Western Territory
La Vergne, TN
Full-time
Onsite
Mid LevelMIRC is the musical instrument industry’s leading refurbishment workshop, based in the Nashville, Tennessee area. The B2B Inside Sales Representative for the West Territory will manage and grow wholesale dealer relationships, focusing on account management, outbound sales, and business development.
Consumer Goods
Responsibilities
Manage a portfolio of wholesale dealer accounts using Copper CRM to track relationships, activity, and opportunities
Build long-term dealer relationships through consistent communication, follow-up, and product knowledge
Reactivate dormant or low-activity accounts through targeted outreach and inventory recommendations
Drive outbound sales via phone and email, logging activity and outcomes in Copper CRM
Convert inbound inquiries into active, repeat wholesale customers
Upsell and cross-sell available inventory based on dealer needs, buying patterns, and margin goals
Grow the assigned territory by onboarding new wholesale dealers
Enter, review, and manage orders within the company ERP system, ensuring accuracy in pricing, availability, and fulfillment details
Coordinate closely with fulfillment and operations teams using ERP data to support on-time and accurate deliveries
Use Google Workspace (Gmail, Calendar, Docs, Sheets) to manage communication, scheduling, reporting, and internal collaboration
Track territory performance against revenue, account activity, order frequency, margin, and retention goals
Maintain clean, organized account records and sales documentation across CRM and ERP systems
Provide feedback on dealer needs, market trends, and inventory demand to support purchasing and operations planning
Qualification
Required
Experience in B2B inside sales and account management, including managing and growing a repeat-business customer base
Working knowledge of guitars, basses, and musical instrument products
Strong phone, email, and interpersonal communication skills
Methodical, organized, and detail-oriented approach, including ability to multi-task, organize, and prioritize work
Preferred
Experience using Copper CRM
Experience using ERP/order management systems
Company
MIRC - Musical Instruments Reclamation Co
MIRC is the guitar industry’s trusted sustainability solution, with a modern refurbishment workshop that offers its customers a variety of quality used instruments and parts for a great value.
Founded in 1992
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase