Optum ยท 3 weeks ago
Practice Support Assistant I-Primary Care- Atrius Health
Quincy, MA
Full-time
Onsite
Entry Level
$16/hr - $27.69/hr
1+ years expOptum is an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients. The Practice Support Assistant I will provide administrative and patient support within a clinical department, focusing on scheduling, patient interactions, and managing communication to ensure smooth clinical operations.
EducationHealth CareMedicalPharmaceutical
Responsibilities
Schedule and manage patient appointments across MyHealth, phone, and in-person channels; confirm and reconcile data in the EMR
Greet patients, monitor waiting areas, and verify check-ins while ensuring accurate patient information
Coordinate check-out process, including scheduling follow-up appointments and processing referrals
Handle administrative tasks such as completing forms, obtaining prior authorizations, and maintaining updated department documents
Provide compassionate customer service by answering inquiries, making outreach calls, and resolving patient concerns promptly
Qualification
Required
High school diploma or equivalent (GED, HiSET, TASC) required, or certification in medical office administration
1+ years in a clinical or customer service setting (degree may substitute for experience)
Preferred
Associate's degree or completion of a medical office administration program
Experience with electronic medical records (EMR) or ability to quickly learn EMR systems
Benefits
Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
10001+ employees
H1B Sponsorship
Optum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (648)
2024 (559)
2023 (620)
2022 (851)
2021 (593)
2020 (438)
Funding
Current Stage
Late StageLeadership Team
Daniel Castillo
Chief Executive Officer, Optum Care Delivery
J
Jay Green
Chief Financial Officer
Recent News
2025-11-29
2025-11-19
2025-11-07
Company data provided by crunchbase